Reviews (1,179)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

May 7, 2023

amazing assistance, arya helped me set up really nice of her she did everything for me, now i hope that the abandoned carts turn to sales.

Genic Posture
United Kingdom
24 days using the app
December 19, 2018

Great app. You have to use it on your computer to use it well. On mobile becomes a little hard to get the whole picture

N&S Apparel
United States
24 days using the app
March 3, 2023

Very kind people. Always available
Thank you so much!

Trending Home
Italy
24 days using the app
January 9, 2019

Great app to add to the store , i recommended this for your online shopify store , it is working good in the background .

IgrairDeals
India
24 days using the app
October 21, 2018

Bonne application pour vendre des produits. Elle permet de recontacter les clients apres qu'ils ai abandonner le panier.

Boutique HypeReme
France
24 days using the app
September 6, 2023

Great service

House Numbers Canada
Canada
23 days using the app
March 6, 2018

Thank you Care Cart! Awesome app. This help our store's sale.

Ezekiel Online Store
Philippines
23 days using the app
Edited January 31, 2020

Please don't use this, We have proof this has exposed all different store's customer and other details. Don't use it, please.

Update Jan 10 - We have been contacted by CareCart on this and are providing further details to help them investigate this data breach.

Update Jan 31 - After tireless efforts from our team we collaborated with theirs in addressing a major outbreach within the application. For our help Care Cart had offered us a lifetime access which has been revoked without even an explanation. We are highly disappointed by this.

Smart Sourcing
Canada
23 days using the app
Care Cart replied January 31, 2020

Response 31-Jan:
1- We are responding to this feedback in public a little late as we already had contacted the store owner's team via email and having their concerns addressed in less than 12 hours, once reported
2 - The specific reported issue happened while our development team was running a major update to improvise our app security, during which less than 5 stores sessions mixed up, rather than being destroyed. This was identified and resolved in less than 12 hours, along with updating the store owner's team about this
3 - Store owner is an active user of CareCart and running it without any issue since then
4 - This specific issue of Carecart Lifetime license/access is something for which we are contacting Store Owner to have this resolved shortly

Edited January 30, 2019

i really like this app . its the best app to make money . i am just starting this app on my store and lets see how it works for me

Claddin
India
23 days using the app
Edited March 18, 2019

Super application, rien de négatif a ajouter, merci pour ce que vous faites.
Meilleures salutations.

Dencyshop
Switzerland
23 days using the app