Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its effectiveness in recovering abandoned carts and increasing revenue. They appreciate its simplicity, intuitive interface, and customizable settings. The app offers diverse campaign options and the ability to recover past carts. Merchants frequently commend the customer service for their prompt responses, professionalism, and assistance with setup and problem-solving. Specific representatives are often highlighted for their exceptional support.

March 28, 2019

I've emailed twice now with regards to a bug i have spotted but had no response?

Your popup to get users to enter in their email dosn't work correctly. A user adds an item to their cart then when navigating around the site it keeps popping up prompting them to enter an email, this is REALLY annoying and should only pop up once when adding to the cart or have a minimum number of times it is shown

If this is fixed it would be a pretty good app!

Kustom Kit Gym Equipment
United Kingdom
7 months using the app
Care Cart replied March 29, 2019

We apologize for the inconvenience. I have looked your case in detail and it seems that we got two queries from your side which were replied by our support team in timely manner. And I assume that it could have landed in your spam/junk folder, so I would advise you to please see if you are able to locate our earlier responses there.

As for the highlighted problem, please note that currently email collector feature is by default developed in such way that it'll keep asking for user email id every time when customer adds a new product to cart or navigate to another page. This is just to increase number of chances for getting customer's email id.

Based on your feedback, we are planning to extend our email collector feature optional, so Shopify store owners can change this setting with option of show the email collector box only once or repeatedly. Hopefully this is functionality can rolled out pretty soon.

I would encourage you to please contact us on support@carecart.io and we'll ensure that we are able to enroll this feature pretty soon as per your needs.

March 19, 2018

i absolutely love the app. it has helped me boost sales on my store and i couldnt be any happier honestly. Deff recommend

Deangelos Clothing
United States
7 days using the app
September 30, 2018

Looks like this could be a great app! I hope it does what it says it does and helps me recover sales!

World Traveler Watch Co.
United States
7 days using the app
February 20, 2018

So far this app as allowed us to see a dash board of what carts are abandoned, and sends out emails for us.

Crescentcityconjure
United States
4 months using the app
January 4, 2019

Super application, elle m'aide beaucoup pour relancer les paniers abandonnés. Seul problème, l'application n'est pas en français

Body Scult Paris
France
6 months using the app
Edited October 14, 2018

I love the fact that the set up was seamless, as I am not tech savvy! With previous apps I've had to edit code in which I am not a huge fan of. As we all know coding can be a very cumbersome processs (for the non tech savvy) The Care Cart app automatically uploaded my previous shopping carts with ease!
So with that being said this app has already saved my life since its free and all. I'm just excited to see if Care Cart will get me some conversions/ sales.

Changed Perceptionz Apparel
United States
4 months using the app
January 29, 2019

Nice app so far. trying to figure out how to get the app working so I can send my first email. So far so good.

Trendy Gear 247
United States
4 months using the app
January 13, 2019

I just installed this and so far it feels good - simple and free. Still waiting to see if it does what it does.

Jollie Jewel
Hong Kong SAR
4 months using the app
January 15, 2019

I used the free features on this app. they are ok for beginners. If you really want the full effect of this app you need the paid version.

yielddeals
United States
4 months using the app
March 16, 2020

This could be well one of the best abandoned cart recovery app ever written. On my previous store, this works on the second day of my installation during my trial period. Wonderful app and will recommend it to others for sure! :)

Mospify Store
Singapore
6 days using the app
Care Cart replied March 18, 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the community.