Reviews (183)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing e-commerce operations by allowing them to diversify product selections without inventory, thus minimizing risk and speeding up market entry. It is praised for its seamless integration with Shopify, user-friendly interface, and features like virtual inventory and cross-store selling, which aid in rapid product expansion and effective influencer and brand partnerships. Additionally, the app's customer service is commended for its responsiveness and professionalism, with continuous improvements and a proactive support team that assists with setup and troubleshooting.

March 19, 2024

The team at Carro were brilliant! Unlike almost everyone else, they didn't charge me any upfront fees to set-up and start selling. As a founder who put in so much, I cannot express how much I appreciate this. The platform is easy to use and they provide service better than almost every partner business I worked with.

Bellpont
Australia
6 days using the app
VYRL replied April 12, 2024

WOW, what a fantastic 5-star review, THANK YOU! We pride ourselves in providing the best service on the planet, thank you for using Carro. :)

December 18, 2023

We joined Carro at its early stages! It's been humbling watching the exponential growth it's experienced since. The sheer volume of the brands they've onboarded in 6 months is incomprehensible and hasn't been at the expense of quality. Industry disruptors and very reputable brands have joined the network allowing us retailers more options to choose from. Additionally, David Rice is beyond helpful, available, and communicative. Can't imagine our business without it :)

Ezmey Boutique
United States
9 months using the app
VYRL replied January 12, 2024

WOW, this is one of those reviews that has to be shared with the entire team - thank you! If you haven't seen it yet, we just acquired Abound, so expect another surge of new suppliers and products to choose from. I know David loves to work with Ezmey Boutique as well, thank you for choosing Carro!

March 19, 2024

Love sourcing sustainable brands!

Farm2Me
United States
About 1 year using the app
VYRL replied April 12, 2024

Thanks for the review, we love having Farm2Me! Be on the lookout for new attribute filters coming later this year, e.g. Sustainable, Made in USA, and more...

March 22, 2019

Great user experience and great functionality. I love what Carro offers and I love how easy the team is to access if I have any questions. Great concept, great delivery.

Thread Wallets
United States
Over 4 years using the app
VYRL replied April 4, 2019

We're so thankful for your kind words! I’ll make sure to let the team know that Thread Wallets said that the customer service has been on point :)

April 21, 2020

Carro is literally the social influencer collaboration app I've always wanted..

Thank you Carro team for this, great work! ✌

Chadmc.com
Canada
Over 4 years using the app
VYRL replied April 24, 2020

Thank you! We appreciate all of your kind words. Welcome to the Carro brand network! :)

March 20, 2019

Super helpful, intuitive, and something we're excited to continue to leverage. Set-up was easy, engagement with our influencers is simple, and the cross-platform influencer searching is eye-opening.

We've worked with a few influencers already and they love how easy it is to request products.

Really excited to see what new features get rolled out in the future!

United By Blue
United States
About 4 years using the app
VYRL replied April 4, 2019

Thank you so much for leaving such a fabulous review - it’s great to hear that working with influencers through Carro has been seamless for your team!

We’re just as excited for our new features as you are! ;)

June 14, 2023

I had a billing issue with Carro and reached out to their support team. They were prompt in their response and helped me resolve the issue to my satisfaction. I appreciate their assistance and would recommend Carro to other Shopify store owners!

Glow Up Store
United States
Almost 4 years using the app
VYRL replied June 17, 2023

So happy to hear this! Thanks for the review. :)

October 3, 2019

This App it's absolutely awesome!!!!!! Everyone works with influencer marketing must have this App!!

PAPERANGPRINT
United States
Over 3 years using the app
VYRL replied December 10, 2019

Wow, thank you! Love to hear this encouraging feedback - we’re only going to get better from here :)

June 6, 2019

Using Carro has been a game-changer for us at Ursa Major. Especially the product request feature. To date, we've been shipping influencers product from our office. With this feature, our warehouse will be able to take on this time-consuming (but important!) task. The team at Carro (especially Cade) is also super helpful and very fast at providing assistance.

Ursa Major Skincare
United States
Over 3 years using the app
VYRL replied June 20, 2019

We are PUMPED you’re using the Product Request feature, so awesome to find out that your warehouse team is saving time + headaches! More exciting stuff to come. :)

March 20, 2019

I was introduced to the Carro app during the beta phase. And I must say I was impressed with the level of growth, integration and ease of use this platform has created. Discovering influencers and finding authenticity is one of the biggest challenges brands face these days during the age of social media. We are bombarded with noise and Carro helps cut through that and builds the trust in one easy spot. Having used the beta and the original framework and seeing where it is now I AM STOKED. This is a huge ad to not only our marketing strategy but brand awareness and the pillars of marketing most start ups face. Do yourself a favor and check this out now!

NeuroGum
United States
Over 3 years using the app
VYRL replied April 4, 2019

This review made our day! Thank you for sticking with us through our Beta, and we’re all super excited that you’ve been able to cut through the noise :)