Carro: Collaborative Commerce , 170 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with Shopify and its range of features including cross-selling, digital inventory, influencer discovery, and brand partnerships. These features are praised for increasing visibility, reaching new customers, and boosting sales. The app's automation streamlines processes, saving time and resources. The support team is responsive and helpful, and the onboarding process is efficient. The app is also commended for its reliable billing system, expanding product catalogs, testing new product categories, and fostering new vendor relationships.
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Happy with this app so far! Easy way to onboard and partner with other brands and a potential new revenue stream.
Thank you for the review! :) We're excited to have you in the network.
We recently started working with Carro and are really impressed. The customer service/support team is exceptional - very responsive and proactive with onboarding partner brands. Looking forward to selling a wide variety of non-alcoholic products on our site. Highly recommend this easy-to-use app!
Thanks so much for the review! We're so excited that we get to support your growing non-alcoholic marketplace. :)
horrible!!!!!
We did the 7 day free trial,
We didnt see a fit with the product and followed the instructions to close the trial subscription. We are now recieving emails saying our trial is up and we will need to pay $750 to this company we arent using.
Hi there,
We sincerely apologize for the misfired email leading to the miscommunication. You were never charged anything from Carro, and you never will be. We appreciate you bringing it to our attention so that we were able to correct the email issue.
We reached out to you as soon as you contacted us, and we explained that this was a mistake. We would sincerely appreciate it if you’d consider adjusting your review, given it was just an automated communication error.
In either case, if you want to give Carro another try, please reach out and I can offer you an extended 30-day free trial.
Thank you,
David Rice
Director of Support
Was extremely disappointing. I had high expectations for the app, but unfortunately, it did not meet my expectations.
Hi there,
First off, thanks for keeping Carro installed and for giving us a chance to help you through the issues you're experiencing.
I've already tried calling you, and I sent you an email to provide further assistance.
Please get back to me so we can help make Carro a great solution for your store
Sincerely,
David
Great app! It makes it easier for anybody to sell anything on their website. Whether you are trying to sell to a niche or keep it more general, carro is super useful!
So happy to hear this! Thanks for the kind words and for using Carro. :)
not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.
Hello,
Carro isn't available in China, we do not know what to make of this. Please consider changing your review. If you need help with anything, please email support@getcarro.com.
We look forward to hearing from you and resolving this. Thanks!
Great user experience and great functionality. I love what Carro offers and I love how easy the team is to access if I have any questions. Great concept, great delivery.
We're so thankful for your kind words! I’ll make sure to let the team know that Thread Wallets said that the customer service has been on point :)
Carro has been an invaluable tool for our small shop. As a smaller business, it's crucial to place our marketing efforts where they count and authenticity is important to us. Carro has allowed us to connect with influencers who truly love our brand who would've gone unnoticed otherwise. There was a YouTube Star with a million IG followers who was following us and engaging on our posts who we didn't even realize loved our cuffs. Because of Carro, we were able to connect with him, send him some of our handmade pieces and reach countless new shoppers in our target market. This is just one example of the many new relationships which have led to business growth that we've been able to form thanks to Carro. We love this app!!!
WOW!! This is an amazing story to hear, it made all of us here at the office grin ear to ear. What you’re describing is one of the fundamental “Why’s” for creating Carro :) Thanks for sharing this!
It's very helpful to see who our most popular followers and subscribers are, so we can reach out to them if we choose to. And the customer service is great!
Thank you so much - the team will be elated to read that you upvoted our customer service :)
Super helpful, intuitive, and something we're excited to continue to leverage. Set-up was easy, engagement with our influencers is simple, and the cross-platform influencer searching is eye-opening.
We've worked with a few influencers already and they love how easy it is to request products.
Really excited to see what new features get rolled out in the future!
Thank you so much for leaving such a fabulous review - it’s great to hear that working with influencers through Carro has been seamless for your team!
We’re just as excited for our new features as you are! ;)