Cart2Cart Store Migration App , 239 reviews

Terrible. Absolute scam. Migrated orders and customer information; does NOT migrate passwords NOR create an account so there is no way for customers to log in at all. Password reset doesn't even work. Furthermore now all their email addresses are in the system so they cannot even use the same email address to create a new account. If you want to totally nuke your store and alienate all your current customers, by all means use Cart2Cart.

EDIT: The limitations are a Shopify issue and not the fault of Cart2Cart - however, they are less than forthcoming with this information before the migration and lead you to believe that all will be well once migration is complete, which is not accurate.

BY FAR THE WORST APP AND THEIR CUSTOMER SERVICE IS INSANELY HORRIBLE!! My import was done incorrectly and their company is located in Ukraine so if you want customer service you have to contact them at like 4-5 AM USA Eastern time and regardless they don't have a tech team that actually knows what they're doing, they have to outsource it somewhere else! If you email them with a question they get back to you 24 hours later, just ridiculous!! I told them I want my money back numerous times and they just won't refund it to me so I have to file a chargeback just like many other people have like I read online... Don't take it from me, just google cart2cart reviews and you'll see how many upset customers there are! I wish I saw all those reviews before I paid my hard earned money that they won't even refund now! DO NOT GO WITH THESE PEOPLE!!

DO NOT WORK WITH THEM! They did our migration halfway through then wouldn't proceed until we gave them a five star rating. They totally blackmailed us. The final results were not ideal. You're better off using piecemeal uploaders to upload all of your orders/customers/products. Use them at your own risk.

Absolutely HORRENDOUS experience.

People if you value your business, your website, your livelihood then stay FAR FAR away from these people.
I paid $259 to transfer my store over from magento to shopify, $259 is alot but im FINE with that if it worked out.

My biggest problem was when there app did not work well with magento even though they claim it does and all my "configurable" products did not transfer.

When i emailed them i did not get responses for 3 days at a time and when i did get responses you can tell they didnt take more then 30 seconds to look into it (or maybe they didnt speak english), meanwhile my entire site was down. After over a week of trying to get them to fix it i had to hire a local web dev local to do it.

I then emailed them thank you for trying but please refund me as i hired a local dev.

They would not refund my $259 for nothing! they said they cannot refund me it is against there policy.

STAY AWAY!, I SHOULD HAVE READ ALL THE OTHER REVIEWS BEFORE GOING WITH THESE PETTY INTERNATIONAL CROOKS.

We have to move 7 years of data and almost 100k orders from Magento to Shopify. Cart2Cart team really helped with making the process smooth as possible. Oleksander was quite helpful in communicating and taking care of some of the issues during the transfer. Glitches will happen and issue will arise when transferring so much information but overall we are very happy with using Cart2Cart and recommend you giving them a try for your migration needs.

Horrible experience. They destroyed my formatting during migration. 24 hour support is non-existent, every person tries to shift you to someone else who also won't help you. I had to file a Paypal claim to get my money back. Don't use this service, try somewhere else. They are a joke and I cannot believe Shopify is allowing them to operate.

This is the first time I'm migrating to Shopify and it saved me a ton of time. I came from Magento and the migration tool brought over all of the products, pages, orders and customers. I paid extra for the mapping of categories and redirect setup. The biggest thing is make sure you understand your store and what will and will not be migrated. This will ensure you select the correct options when buying this.

Everything worked out great, even with the initial issues regarding the connection and starting the full migration. I was assisted all the way and everything was sorted out quickly.

Great support, great product. Thank you Kate for helping me out, you're the best!

very easy simple app to use, great customer service and helpful.
will recommend some friends.

Nice work!

Although it was fast and easy-it did not import everything. All of my sales pages did not import any of the images/video/descriptions. They all imported as very basic product pages. I had to use PageFly to redesign everything. Blog posts did not import either. Regular webpages did not import (I have over 150 web pages on my website) and you'd have to rebuild every single page, BUMMER. I am bummed out because none of this was mentioned on their website and I could not get a refund. But it appears this is the only option available right now for WEEBLY to SHOPIFY migration.
Also if you have digital downloads on your website-they will not migrate. I learned this the hard way when a customer purchased a digital download and never received it. You will need to download a DOWNLOAD app from Shopify and manually upload those files. I would give this app 5 stars had they only stated all of these issues in advance.
your reviews will not be imported either (again not mentioned on their website) so you will need to export them from your old site and import them to Shopify. Weebly does not let you export reviews so I had to copy and paste into a csv file. It was a good alternative but would have been nice to know in advance. Left me really frustrated after my migration to see so many things missing.