Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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Love this app. Offers the convenience and piece of mind of being 'connected' to your customers 24/7 with a smartphone.
This is a great app, we are using it and loving it everyday. Lots of features and a FREE single user account, we plan to grow with multiple users and we want to continue using this app. Well done!
It is pretty good. I use the android app and it is great. Strongly suggest this app to customers looking to increase sales.
I'm very satisfied with this app so far. I was looking for a free, simple, and easy to use chat app and I got more from Chatra. It can be used with free version, however, I like the features in the paid plan, I will switch it immediately after the trial version. Highly recommended.
Really great app! Very easy to use and integrate nicely into our store. Good support team too. Highly recommended. =)
Chatra is the best chat app ever! Truly a stellar experience that you don't want to miss out on! I tried so many others and they were all mediocre at best. It is so fantastic and easy for my customers to use, and unlike before, they all want to engage with us while shopping.
The layout is both beautiful and professional and works on my phone when I am away from my desk. This allows me to maintain contact and provide excellent service. Their support is first class and instant. Get it for your store and you'll never look back. :)
So far so good! Works dependably and flexibly. Thanks!
Chatra is very useful to see who is online and where from. You can speak to prospective customers and answer any queries they have about products. The Chatra team are always on hand to help out to assist you with any aspects of the set up and installation which is very easy also to do.
Very quick customer service. The app works great and we were happy that we were able to personalize the chat icon to suit our design!
Works perfectly to track customer inquires. Super simple to use and intuitive. Very easy to simply respond to customers via just email.