Reviews (652)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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Love this app! I have had numerous customers contact me via Chatra ending in great customer support!
I have only just added it to my website so far amazing. As it’s just me as the staff I like that there is an app so if I don’t have my laptop on me I have it on my mobile. Good to know I can provide my customers support no matter where I am
I just started using this app for my shopify store and so far i’m loving it, It’s easy to use and edit stuff.
I absolutely love Chatra! It is an affordable option for live chat, and once you learn all it's potential, it's incredibly useful. I would say our conversions have doubled since installing this - being able to answer questions while people are on the site helps seal the deal. :) Plus, Chatra integrates with the Apple Watch!
I used this app to chat with my customers and help them with my store. This app has helped me retain some customers which would have otherwise lost,
I used this app for a couple weeks now and I have nothing bad to say about chatra! It is super useful and there's A LOT of options you can use to make the chat even more useful.
Seems to work v. well, attentive and friendly support, keep up the good work :D
Chatra has opened seamless, convenient dialogue between us and our customers
WE love it...Easy to installed. This is our second store use Chatra!
I love this app! I have used it for quite awhile and I even moved my site to a different platform without missing a beat. Great customer service and the options it gives are great. I am a paid subscriber but the cost is worth it as far as I am concerned. In addition to the chat on the site I get my Facebook messages for my business directly in the app so I can respond quickly. Would recommend this app to anyone!