Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

July 3, 2020

I added this app to actively speak with customers. It works wonderfully, I’ve been able to effectively communicate with my customers and create relationships with them. This app has helped us so much in closing deals and would highly recommend.

Bear Wipes
United States
7 months using the app
November 7, 2016

Excellent App, great addition of contact for customers, easy to use when on the go, would highly recommend to a friend!

Buy Bulk
Ireland
7 months using the app
May 26, 2021

Everything great with this app. The best one I've found for my shopify store. I found in it an app for easy talks with costumers and that notifies me (pop up and sound) when someone texts and without using whatsapp.

3DLights.es
Spain
7 months using the app
May 21, 2021

I did a ton of research on Chat Bot apps and this is the best for sure. Tons of features in the free version.

Celeb Prayer Candles
United States
7 months using the app
June 12, 2018

Easy to use and set up. Really awesome customer service

Secrets Shh Australia
Australia
7 months using the app
January 13, 2016

Love this app so far! Was so easy to install (i clicked a button) and I love that I can watch what people are looking at on the site and adding to their cart while we chat. I would recommend this over and over again!

Caveman Grocer 2
Canada
7 months using the app
November 7, 2018

Hemos probado con muchos tipos de chat, de los cuales Chatra ha sido el mejor. Es de fácil uso y tiene una buena apariencia.
Lo recomendamos

Rosaholics
United States
7 months using the app
July 27, 2021

Amazing live chat for your store, if you are looking a Live Chat/Live e-mail and chat bot this is best option <3

ERUSH | Experiencias Incríveis
Brazil
7 months using the app
April 16, 2020

Very convenient tool- you can see what customers have in their cart to be most effective. It integrates with FB chat, and also allows you to communicate with customers in email form via the chat itself.

Durabak Company
United States
7 months using the app
July 11, 2018

Great app with easy integration. A must download and have for your business!

The Consumer Market
United States
7 months using the app