Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

January 25, 2016

Very nice chat solution. Easy to install and easy to use. It has resulted in some new business that we would have otherwise lost.

Henrik Lewis
United States
6 months using the app
March 3, 2017

EXELLENT APP. very easy to use and great for helping conversions.

Jdm Racing Solutions
United States
6 months using the app
December 2, 2016

Excellent app. Fuss free, easy to install. And I'm up and running. Even snagged a sales deal through the app. What more can I ask for?

Gograbs
Singapore
6 months using the app
March 27, 2017

Love this app! Easy to use, really useful and gets potential customers over board.

Mediterranean Charm
United States
6 months using the app
Edited August 9, 2019

Love the whole Chatra concept! Great way of assisting potential customers with any questions or help they might need.

Eco, Love & Other Stuff
Australia
6 months using the app
June 1, 2021

I find this app very useful. It allows our team to answer customers with push notifications to our phones. It doesn't require any coding, really simple to set up. Once our team grows larger, we'll up our plan so more can have access. Right now we are using the free plan and it's fantastic, given, y'know - free.

The SUP Outlet
Canada
6 months using the app
March 24, 2016

I love this app and its functionality. It looks great on my webpage and I love how customisable it is. The fact that I can have it on an app, which is very well made I must add, is awesome! I have the ability to talk to potential customers on the go! Get this app, you couldn't possibly regret it!

Priscilla | Founder | www.goldengenesisboutique.co.uk

Golden Genesis Uk
United Kingdom
6 months using the app
November 14, 2018

Awesome app, very helpful for our customers and our team. We appreciate the mobile app, particularly for out of office hours.

The Baltic Club
Canada
6 months using the app
June 6, 2021

I use this app to help our customers chat with us while shopping and clear their questions and doubts. The app is incredible and has many features that I wanted. The most important thing is the support team is very helpful and responsive. As a newbie to coding this app is very easy to integrate. I recommend this app.

Shadowstore
Maldives
6 months using the app
January 27, 2017

Best chat app ever. I've only been using it a few days and I absolutely love it. The interface usability is all around top notch. I really like the insights I get around knowing who is online in real time and what they are doing. Really well done. Definitely recommend it!

Coco Curls
United States
6 months using the app