Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and responsive support. Key features like live chat, automated responses, and timed messages are praised for enhancing customer engagement and boosting sales. Merchants value real-time access to customer typing, browsing history, and cart contents. The app's mobile compatibility and integration with platforms like Facebook Messenger are also favored. Customization options and user tracking add further value. Some find the free plan sufficient, while others appreciate the extra features of the paid plan. Unique features like assigning random "color names" to customers for easy tracking are well-received.
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I use this app to help our customers chat with us while shopping and clear their questions and doubts. The app is incredible and has many features that I wanted. The most important thing is the support team is very helpful and responsive. As a newbie to coding this app is very easy to integrate. I recommend this app.
Best chat app ever. I've only been using it a few days and I absolutely love it. The interface usability is all around top notch. I really like the insights I get around knowing who is online in real time and what they are doing. Really well done. Definitely recommend it!
I've tried them all and this is the best chat app.
Charta app is the best way to improve customer communication. It is easy to set up and fun to use. The support team is very helpful and professional. I would recommend it to everyone who is looking for a way to increase sales and hear customer's questions and opinions.
Can we have the option to give a sixth star, please? Nuff said!
I love this app and all its functions. I highly recommend this app for anyone who is looking for a customer chat option.
This app is amazing, easy to use, lots of quick customisation options, does everything we need and prompted us to add a few things we hadn't thought of. Best of all, it only took about twenty minutes to set up and switch on. Highly recommend!
Great app. Does exactly what is says :)
Amazing! Amazing! Amazing! I am using it for a few days and I love it. One client reached me through the app, when the payment system was not functioning. So I could solve the problem quickly. I definitely love it! One great app that helps you stay close to your clients. And I totally love the triggers. They convinced me to go with the premium version!
Great app, very easy to use after trying others that were too complicated. Nice styling with modern icon.