Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and responsive support. Key features like live chat, automated responses, and timed messages are praised for enhancing customer engagement and boosting sales. Merchants value real-time access to customer typing, browsing history, and cart contents. The app's mobile compatibility and integration with platforms like Facebook Messenger are also favored. Customization options and user tracking add further value. Some find the free plan sufficient, while others appreciate the extra features of the paid plan. Unique features like assigning random "color names" to customers for easy tracking are well-received.
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Good app specially to joint all chats from social medias into 1 chat, answer all customers questions easily. Only thing I don't like is a delay from getting chat notifications in my phone
Easy set up with what we needed to create our own look and feel. This app is user friendly and great to use! It works well on our website. We are very happy! The ChatBot team responds quick to queries. Thank for a wonderful app! Really appreciate it!
I love this app, and the integration was easy and seamless. The Chatra team is innovative and appears to be constantly working on improving their customer experience, as well as the experience for their customers' customers! I highly recommend this for your Shopify store!
Very easy to install and it's already helped us convert customers that had questions they needed to have answered!
This app works for what we need. I would recommend for small business. The free version is good for now but as business grows upgrading is an option.
Does the job and is very user friendly.
We are using the free plan as we have our Facebook page messages.
After using a ton of live chat apps on my store https://getart.in, I have zeroed in down on Chatra. It is the best that is available on the store hands down!! Kudos to the Chatra team!!
Neat and functional. It really does all you want from it and works great both online and offline. Thank you!
great app! I contracted annual plan later trial plan.. Thanks
Best Live Chat app I've used so far. It's helpful to be able to see where on the store people are--even what they have in their shopping cart. It's a great time to let shoppers know you're available if they have questions. It's convenient to have the app on my phone and to be notified when someone is on the store no matter where I might be. Great tool for closing a sale.