Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and responsive support. Key features like live chat, automated responses, and timed messages are praised for enhancing customer engagement and boosting sales. Merchants value real-time access to customer typing, browsing history, and cart contents. The app's mobile compatibility and integration with platforms like Facebook Messenger are also favored. Customization options and user tracking add further value. Some find the free plan sufficient, while others appreciate the extra features of the paid plan. Unique features like assigning random "color names" to customers for easy tracking are well-received.
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This app is absolutely wonderful! A free app but with top notch service. They have accurate reports from people who visit your website, have excellent customer service as well and easy to use features. This app is a must have for Shopify owners.
Excellent app! Very easy to setup and looks great! Not invasive like some of the other chat apps! Can respond on PC and Mobile and very easy integration. Even sends email when you are offline so you can respond to customers. Has proven extremely useful. Highly recommended.
Great app! Incredibly easy to install and operate. Still early days for us but the checkout functionality is already assisting with retaining sales.
The app has a lot of nice features, also the best part for me is that it doesnt affect much in teh website loading time compare to tidio that I used before, the loading can still be improve though but it is the best so far.
We've been using Chatra for a month or so and we can't say anything bad about this App at all. It greatly helped us connect with our customers, especially those new customers that just found our website and were interested in our products. Chatra enables us to answer questions from curious customers as well as improve our communication to all other customers. Its feature of allowing us to reply either instantly via chat or via email helps us balance things and not get flooded with a lot of messages.
Thank you, This app is amazing and its working so well! Highly recommend this app!
Check it out in action here!
https://silverlots.com
I used this app to help increase sales and communication with customers. I have never had an app that did just what it said. We've made several sales chatting with customers who had questions regarding our products. Great App!
So far, it has been the easiest app to integrate that we have ever used and we have had no problems with it at all. If you have thought about a chat app, this is a great one.
Love the features of this app. It has really helped my sales when I am able to tell who is on my website, where they are from and what exactly they are looking at. All in real time.
This app is AWESOME, A++ all the way! There simply isn't any better chat app out there - this one is perfect and it works. Great for making customers happy and increasing conversions! Protects against cart abandonment too.