Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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Great app! Incredibly easy to install and operate. Still early days for us but the checkout functionality is already assisting with retaining sales.
The app has a lot of nice features, also the best part for me is that it doesnt affect much in teh website loading time compare to tidio that I used before, the loading can still be improve though but it is the best so far.
We've been using Chatra for a month or so and we can't say anything bad about this App at all. It greatly helped us connect with our customers, especially those new customers that just found our website and were interested in our products. Chatra enables us to answer questions from curious customers as well as improve our communication to all other customers. Its feature of allowing us to reply either instantly via chat or via email helps us balance things and not get flooded with a lot of messages.
Thank you, This app is amazing and its working so well! Highly recommend this app!
Check it out in action here!
https://silverlots.com
I used this app to help increase sales and communication with customers. I have never had an app that did just what it said. We've made several sales chatting with customers who had questions regarding our products. Great App!
So far, it has been the easiest app to integrate that we have ever used and we have had no problems with it at all. If you have thought about a chat app, this is a great one.
Love the features of this app. It has really helped my sales when I am able to tell who is on my website, where they are from and what exactly they are looking at. All in real time.
This app is AWESOME, A++ all the way! There simply isn't any better chat app out there - this one is perfect and it works. Great for making customers happy and increasing conversions! Protects against cart abandonment too.
Love the app. Works amazing. Great way to help my customers
Setup in minutes, including a perfectly integrated iphone app. I was using Olark before but they had a really complex setup for mobile through a third-party app. Chatra is unified perfectly between laptop and phone and doesn't get tripped up if I try to use both in one conversation.
The only drawback was that customizing exact colours required some API code to be added to the site.
I highly recommend this app. In fact, I can't think of a reason why anyone wouldn't use this.