Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting customer engagement and sales, with some noting doubled conversions. Key features such as live visitor tracking, customer browsing history, and cart viewing are particularly praised. Merchants commend the app's automation, ease of use, and seamless integration. The customer service is recognized for its responsiveness. The app's affordability and free plan option are appreciated. Customization of the chat widget, Facebook Messenger integration, and insights into customer behavior are also highlighted. The app's mobile compatibility is beneficial for on-the-go responses.
Refine
-
By rating
Very good so far, works flawlessly. I like that we don't have to connect it with messenger mandatorily
I really like this app. It has the same features as some of the other chat offerings available but for a much more reasonable investment. I like how I can use it on my Shopify store as well on another ecommerce store not on Shopify.
good to have app for shopify! thanks Chara! Keep it up
Love it when chatra sent email of my "not seen chat" to customer. it's automation is acting like my VA
Customer support was just superb. This app really helps in converting traffic to conversion too. E-commerce related needs this.
Excelente servicio, es muy rapido y eficiente para los negocios en línea, muy bueno si deseas hacer crecer tus ventas.
Great customer service. Complete and pleasant application. Well integrated mobile application. I love.
Love everything about this app! Its easy to use and I found it extremely helpful knowing what areas my visitors We’re coming from and the times they came on the website. I also love how it easy It is to communicate with my visitors and the feature to provide incentives for them to buy while they are browsing the website.
I used this app to improve the conversation rate. It is very useful and help us to provide a better customer experience to our customers and visitors
I really love this app. It does more than what I was expecting! Great tool for any online business, I really recommend it