Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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I love this app as it helps my customers feel like they have someone always helping them every step of the way.
I used this app for online business. It does help a lot on communicate. It is easy to use for information collection, online chat.
Very good so far, works flawlessly. I like that we don't have to connect it with messenger mandatorily
Let me save you some time. I have tried several chat apps, including FB chat apps. This app is LEVELS ahead of the rest. It's not even close. The options and capabilities and control of what you can do. The ease of use. The sleek professional look. And the customer service is on point! They send you emails with advice on how to use it and engage your customers. Good advice!
I was reluctant because it wasn't a Facebook chat app. But I prefer this over a Facebook chat app 10 out of 10.
I love this app for my website shopstatenfashion.com , I chat with my customers all day and night and if im offline, the chat gets sent to my email! Amazing service.
good to have app for shopify! thanks Chara! Keep it up
WowVanities enjoys using Chatra. I would like to see Chatra add a feature to where you are notified.
Love this app, had a lot of contact on it already, it's a really rewarding experience to talk with people who need assistance!
Love it when chatra sent email of my "not seen chat" to customer. it's automation is acting like my VA
Customer support was just superb. This app really helps in converting traffic to conversion too. E-commerce related needs this.