Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer engagement and sales, with some noting doubled conversions. Key features such as live visitor tracking, customer browsing history, and cart viewing are particularly praised. Merchants commend the app's automation, ease of use, and seamless integration. The customer service is recognized for its responsiveness. The app's affordability and free plan option are appreciated. Customization of the chat widget, Facebook Messenger integration, and insights into customer behavior are also highlighted. The app's mobile compatibility is beneficial for on-the-go responses.

March 2, 2017

its good just cant see the history from the past week like how many customers each day.

Stepinelegance
United States
Over 5 years using the app
February 7, 2017

Just downloaded Chatra a few days ago and couldn't be more pleased. Super easy to use and conversions have improved! Great customer service and a fantastic product. Thank you Chatra!

Yellow Berry 2
United States
3 months using the app
March 16, 2020

The Chatra Team are constantly active and receptive to anything you may need, this app works perfect

handcraftsfamily
Venezuela
3 months using the app
May 31, 2021

Είναι εξαιρετική εφαρμογή !! Κάθε πελάτης θέλει άμεση επικοινωνία με το κατάστημα! Αυτή η εφαρμογή σε κάνει ένα με τον πελάτη ! Σε κάθε απορία του είσαι εκεί για να τον βοηθήσεις.

topsagmeno
Greece
3 months using the app
Edited March 29, 2021

AMAZING. So so simple to use! They also have an app in the apple store that links up. Seriously, the best app ever. I highly recommend.

Glitz and Grace
United States
3 months using the app
Edited February 9, 2017

Great chat app, easy to use, and getting notifications on mobile and desktop is a nice touch. It is a little more expensive than some other chat apps so I would like to see integration with Facebook Messenger and Mailchimp eventually.

Still Alive Clothing
United States
3 months using the app
May 9, 2020

Does exactly what you want from it. Customizable in terms of placement/colour, even the free version is very good.

Fluffy caterpillar
United Kingdom
3 months using the app
August 15, 2017

Great app.

Meet james our customer support agent at Fashionapolis.com

Capriuslifestyle
Singapore
3 months using the app
December 8, 2015

Chatra was a simple install and very easy to customize to match our theme. Best of all, it converts 99% of our (chat) visitors into customers. When a visitor can chat directly and instantly with us about a question, it's an opportunity for us to meet their needs in real time. They are more confident doing business with us because there is a level of trust they experience while speaking with someone directly. To be able to see what user is typing before they hit send, helps us to respond quickly and efficiently. We love the fact that it works just as well on mobile, and we can answer questions on the go! The personal service we receive from Yaakov is exceptional. Thank you for a wonderful, effective app!

Handband Pro
United States
2 months using the app
April 27, 2020

Easy to work with and understand, great that you have also the choice for a fee version. Have it since a few days and I am happy with it, I am recommend it.

String Power - Violin Shop
United States
2 months using the app