Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and responsive support. Key features like live chat, automated responses, and timed messages are praised for enhancing customer engagement and boosting sales. Merchants value real-time access to customer typing, browsing history, and cart contents. The app's mobile compatibility and integration with platforms like Facebook Messenger are also favored. Customization options and user tracking add further value. Some find the free plan sufficient, while others appreciate the extra features of the paid plan. Unique features like assigning random "color names" to customers for easy tracking are well-received.
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Ok. This app is #%*ing awesome! I love it! The level of information is provides on users currently on my page is ridiculous. It give me realtime tools to help answer my customers inquiries and even steer them into purchases. One sale at a time has always been my motto and this app allows it. Great work.
Recommendations: Not sure if and how I can point to a product page during a conversation? The ability to add pre-written responses from the chat box would be great.
This is a great app that I implemented on my store weirdfriendsclub.com and have been active on it everyday. I love this app for a lot of reasons, but especially being that I get alerts on my phone every time a visitor hits my website - and it shows which city they're from - so I'm able to interact with them on a personal note and monitor from the analytics side where my visitors are coming from so I can better track and target my campaigns in the future. Thank you!!
This Livechat platform is the easiest one to use so far. I have used many other plaftorms before, but Chatra has an amazing UI/UX, very clean and user-friendly. Also, their customer service is the best! Highly recommended!
amazing and support surprise me with a gift
thank you and the app look like is amazing to and easy for using
I just love this app! Finally, I have a way to communicate with my customers. I love being able to answer their questions and mind store while I'm on the go! Just awesome!! It helped me get some sales as I was able to direct customers to the products they needed. The service is amazing too. They respond and help you when you need to. But I must say, it's so easy to install and work it out that you won't need to ask for help!
This app is great, it's free and will definitely help you in taking a workload off of yourself with some common questions you get with your customers. All the best to everyone's respective businesses!
excellent App, easily to manage, the best chat messenger I ever had, easy to respond to customers, helps to engage with customers easily.
Absolutely love this app! Looks great on our new website www.wustler.co and enable us to reply to enquiries from customers all over the world. Setting it up was easy too! Great job Chatra :)
I am using this app for my customers to contact me, while they are visiting my website. Absolutely amazing. Easy to use, and great to have interactive live chat with customers.
We are Tamil Brands (www.tamibrands.com). we just started using the app. So for its working great! I like to recommend this app.