Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer engagement and sales, with some noting doubled conversions. Key features such as live visitor tracking, customer browsing history, and cart viewing are particularly praised. Merchants commend the app's automation, ease of use, and seamless integration. The customer service is recognized for its responsiveness. The app's affordability and free plan option are appreciated. Customization of the chat widget, Facebook Messenger integration, and insights into customer behavior are also highlighted. The app's mobile compatibility is beneficial for on-the-go responses.

May 31, 2021

Everything is amazing! Great support. Will recommend for all Shopify users! Got me set up same day with website messaging and my costumers are now receiving answers to there emails and questions right away!

funeralapparel
United States
2 months using the app
August 6, 2020

This app has got to be the best that I have used in my 6 months of online business experience. A little expensive for startups but to learn about your business and to understand what products attract customers more than the others, you will find all these learnings in here. My suggestion to the developers would be to take three types of plans with limited to full features at different prices to make it more affordable . Highly recommend it. Use the free version to understand how it works, it’ll meet your expectations .

Contempo ®
Pakistan
2 months using the app
September 9, 2021

This Livechat platform is the easiest one to use so far. I have used many other plaftorms before, but Chatra has an amazing UI/UX, very clean and user-friendly. Also, their customer service is the best! Highly recommended!

Shopreneur
Canada
2 months using the app
February 6, 2018

Ok. This app is #%*ing awesome! I love it! The level of information is provides on users currently on my page is ridiculous. It give me realtime tools to help answer my customers inquiries and even steer them into purchases. One sale at a time has always been my motto and this app allows it. Great work.
Recommendations: Not sure if and how I can point to a product page during a conversation? The ability to add pre-written responses from the chat box would be great.

Jack Stillman
Australia
2 months using the app
November 10, 2021

This is a great app that I implemented on my store weirdfriendsclub.com and have been active on it everyday. I love this app for a lot of reasons, but especially being that I get alerts on my phone every time a visitor hits my website - and it shows which city they're from - so I'm able to interact with them on a personal note and monitor from the analytics side where my visitors are coming from so I can better track and target my campaigns in the future. Thank you!!

Weird Friends Club
United States
2 months using the app
August 28, 2018

I just love this app! Finally, I have a way to communicate with my customers. I love being able to answer their questions and mind store while I'm on the go! Just awesome!! It helped me get some sales as I was able to direct customers to the products they needed. The service is amazing too. They respond and help you when you need to. But I must say, it's so easy to install and work it out that you won't need to ask for help!

Trendyful
New Zealand
2 months using the app
June 30, 2020

amazing and support surprise me with a gift
thank you and the app look like is amazing to and easy for using

Kaylore.shop
Spain
2 months using the app
February 8, 2021

excellent App, easily to manage, the best chat messenger I ever had, easy to respond to customers, helps to engage with customers easily.

Ocean Beauty Cosmetics
United States
2 months using the app
Edited July 30, 2020

This app is great, it's free and will definitely help you in taking a workload off of yourself with some common questions you get with your customers. All the best to everyone's respective businesses!

Heal Outlet
Canada
2 months using the app
October 3, 2022

i love this app. it notifies you when visitors are on your site. for me that builds my confidence !!

Allurefinesse
United States
2 months using the app