Chatra — Live Chat & Chatbot , 641 reviews

Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 27, 2017

So far I love this chat app. I really like being able to see what someone has in their cart, and even what they're typing in chat before they send it to me, so that I can start preparing for my answer to them. I think there are probably a feature or two from a previous app I used that I wish I had here, because I was used to those features, but that aside I definitely recommend this app. Thank you so much!!

Artistically Invited
United States
Time spent using app: 29 days
May 26, 2017

An absolutely amazing app! The best feature is its app response time. I've tried almost all free chat tools. As with most of them you don't get a live notification when your customers ping you. Chatra has helped me save customers and sales!

Thenativefood Co
Time spent using app: About 1 year
May 22, 2017

Great app and great experience with it

United States
Time spent using app: 7 days
May 21, 2017

Great app has wonderful features and makes it very easy to talk to your customers!

United States
Time spent using app: About 2 years
May 15, 2017

So far so good! I've been using this for a week and have had pretty good success, even though I'm not live online a whole lot. I kind of wish it had a chat bot, but then again, I think about half of my customers were frustrated by the previous chatbot app I tried.

The Custom Brand Shop
United States
Time spent using app: 3 months
May 12, 2017

I can't imagine anything better! Chatra rocks!

Lonnie G.

Creamtone Vintage Design
United States
Time spent using app: 21 days
May 9, 2017

Love this app and how it allows me to connect to the visitors in my web store. Thumbs up from Webb's Mid Century :)

Webbs Mid Century
Time spent using app: Almost 2 years
May 9, 2017

Great app!. Perfect way to build trust and engage with customers.

United Kingdom
Time spent using app: 23 days
May 6, 2017

Incredible way to connect with customers and create reliable customer service. Love the software and platform. Customer service is incredible as well.

United States
Time spent using app: 4 months
April 27, 2017

Brilliant tool. Easy to use with so many features

Time spent using app: 9 months