Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

November 16, 2016

Amazing!
Truly, couldn't be happier with it!
Excellent customizable options!
Having that open channel for dialogue is invaluable to any business and it has helped us to convert sales!

So Hip It Hurts
Canada
About 2 months using the app
January 25, 2016

I am really enjoying this app. A simple solution with great results and easy to install and use. I highly recommend Chatra.

Rnw2015
Canada
About 2 months using the app
May 19, 2021

I've used a lot of chat apps, so far this app seems to be the keeper. Works well on mobile and desktop.

Sip & Say
United States
About 2 months using the app
April 30, 2016

Really easy, straightforward functionality. I love that they have an app, so I can use it when I'm out and on-the-go, and they have great options for automated responses.

Tessa Hughes Fashion
Canada
About 2 months using the app
May 30, 2020

I love it. I work with a lot of farmers who don't all have great wifi- that does affect the ability for the app to work. But when it does work, it definitely helps me convert. I'm grateful for the app and for the quick responsiveness of the team when I need assistance.

Best Float Valve
United States
About 2 months using the app
November 17, 2018

Great app helps to interact with customers and really increased sale
Also great help from admin with installation

Celebs In Hats
United Kingdom
About 2 months using the app
January 19, 2018

Great real time view into the mechanics of your funnel!

Sun Genomics
United States
About 1 month using the app
June 30, 2020

Great app, installed easily and gives quick response after testing. If someone contacts you on chat, you can get mobile notification with approx 10 seconds to a minute. Great app, thanks a lot :)

DEAL ISLAND
Malta
About 1 month using the app
May 11, 2016

At www.tarjetasideales.com we are extremely happy using Chatra, great design and incredible customer experience. Don't conform with Zopim, Olark or LiveChat when you can use Chatra. Greetings from Colombia

Tarjetas Ideales
Colombia
About 1 month using the app
September 23, 2018

Very happy with the Free version of the app. :-)

Might upgrade when I find the time to add the extra info/settings.

Watermans AU
Australia
About 1 month using the app