Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 25, 2017

Pretty simple and easy to use, it's pretty practical piece of software that I'd recommend for anyone looking to increase customer support quality!

Whoa T Shirts
United States
Time spent using app: 13 days
April 25, 2017

I used this App for two days and I saw timely update once the customer is vising website or any page. But personally I see people do not want to chat online. This is for US customer, it may not be for other countries.

Time spent using app: 3 days
April 20, 2017

Excellent app. Replaced facebook chat with Chatra for easier customer experience and it's working out great

United States
Time spent using app: About 21 hours
April 20, 2017

Excellent program, and great service.

Time spent using app: Almost 5 years
Edited May 20, 2021

Honestly, we have tried a lot of chat programs and we can say that Chatra has given us the most success. Customer service is also very quick!

Time spent using app: About 4 years
March 28, 2017

Great features, I have used several chats in the past and Chatra groups some of the most important and necessary features required to close the sale, for example the triggered messages, the capability of seeing before the customer sends the message and the possibility of seeing the pages and whether or not has an item on the cart.

Thanks for letting us try for 15 days, we took the one year discount.

United States
Time spent using app: About 1 year
March 27, 2017

Love this app! Easy to use, really useful and gets potential customers over board.

Mediterranean Charm
United States
Time spent using app: 6 months
March 26, 2017

Great App, easy Installation, looking great and works fine!

Time spent using app: About 3 years
March 25, 2017

What a fantastic app. I've already engaged with potential customers. Very impressed!

United Kingdom
Time spent using app: Over 1 year
March 23, 2017

Great app, very easy to use after trying others that were too complicated. Nice styling with modern icon.

Very Stylish Girl
United Kingdom
Time spent using app: 5 months