Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer engagement and sales, with some noting doubled conversions. Key features such as live visitor tracking, customer browsing history, and cart viewing are particularly praised. Merchants commend the app's automation, ease of use, and seamless integration. The customer service is recognized for its responsiveness. The app's affordability and free plan option are appreciated. Customization of the chat widget, Facebook Messenger integration, and insights into customer behavior are also highlighted. The app's mobile compatibility is beneficial for on-the-go responses.
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We used this for awhile and were really happy with it. The fact you get one user for free is commendable and all apps should have this incentive. We will definitely download and use it again when the time allows. A must try app.
Chatra has been a great addition to our online store and has greatly improved our ability to instantly communicate with customers who have questions about our products.
So far I am enjoying the app. It is such an ease communicating with client. Love the texting format!!!
It is a wonderful and helpful app. You can see in real time where your visitors come from and the page they are in, also if the cart is empty or not.
I haven't been using the app for long - just a week but I really like it.
I have to go with the free plan, so some of the best features are not included, but guess the free features are good enough to interact with customers and help the store sales and communications with potential customers.
This is a great app and literally lead to more sales from the first day I installed it. Not all customers like a to ask questions, but for the ones who you - having this app can mean the difference between said customer ordering from you or your competition. Recommend.
J'adore cette application qui nous permet d'être en contact avec les gens ! Pas parce qu'on a une boutique en ligne qu'on doit être loin de notre clientèle!
We've been using it for less than a month but so far so good! We like the fun colours and names that generate automatically. At the same time giving us the ability to rename visitors and add notes to the conversation. Our visitors do enjoy communicating with the emojis as well. We also find it useful that we can set dates and times on when to go online or be invisible as well as the app which allows us the convenience of always reaching customers. We do hope it stays smooth running!
In my online store, The software works fine and is efficient. I recommend using it. We sell Rustic Style lamps.@https://theseventies.myshopify.com
ATTENTION! This app has far exceeded my expectations and I'm a very picky S.O.B.
But I'm probably like you. When I find a product or company that I like, I look to bring them business in hope that through their success, they continue in business for my future needs also.
This chat app is a FIVE STARS program for me.
Dewey
www.HeadrestAds.com
I saw new customers using it and it converted into sales for me. I wish I had installed it earlier. Ellie