Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
Refine
-
By rating
Chatra really works well in terms of its overall functionality and its ease of use, integration, and feature set, it's a fantastic overall app. What I would like to see as the app grows is the ability to fine tune and customize a lot more of the app's features (through something like CSS position, color, background, size, etc.). The ability to more specifically (and responsively) adapt the chat button to different areas of the screen and customize for mobile versus desktop (right now it is just on or off), those would be fantastic additions to have. Again though - functionally very robust and powerful, and very easy to integrate, get up and running, and use. Great work!
Brilliant App! Helped me convert a few customers in under a week of installing this app. Look forward to closing many more deals
We are pleased with Chatra for its interactive ability and adaptability for virtual customer service. I would recommend it as a viable e-commerce app for customer engagement!
Tom, Traveloosa.com
Great app and very easy to set up. Works like clockwork and appears on every page you want it to appear.
I love this app, being able to livechat with customers. Quite easy to set up and the auto responses you can set up for FAQs are great.
Been using it for a week now.
Haven't really had a chance to use it as yet but it has some pretty cool features and the price is reasonable
We like this live chat app very much. App is user friendly and has all the features we need. Thank you Chatra.
We used this for awhile and were really happy with it. The fact you get one user for free is commendable and all apps should have this incentive. We will definitely download and use it again when the time allows. A must try app.
I like the options which are user friendly and to make chat very understandable for beginners. It has been very useful to communicate with customers instantly while they are online and having doubts.