Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and responsive support. Key features like live chat, automated responses, and timed messages are praised for enhancing customer engagement and boosting sales. Merchants value real-time access to customer typing, browsing history, and cart contents. The app's mobile compatibility and integration with platforms like Facebook Messenger are also favored. Customization options and user tracking add further value. Some find the free plan sufficient, while others appreciate the extra features of the paid plan. Unique features like assigning random "color names" to customers for easy tracking are well-received.

June 4, 2021

Une application très pratique je la recommande ,si vous avez un message et vous êtes pas sur votre site sa vous envoie directement un e-mail même pour la version gratuite très bonne applications

Ma Zen boutique
2 months using the app
December 26, 2018

Started using the app a week ago.
I really like it.
I'll probably continue use it in the future.

Thanks a Lot,

United States
2 months using the app
April 10, 2019

Great app.

So far so good. I'll totally recommend the app.

They have great support, extremely easy to use

Brando & McQueen
2 months using the app
May 24, 2021

I think is easy to use, very efficient and price is good.
They have a live chat support, to me it makes the difference.
I recommend

Eroke - Made in Italy
2 months using the app
January 19, 2018

Fantastic app! I tried a few other live chat apps, but this is the best I have found! Would highly recommend!

Luxe Seduction
United Kingdom
2 months using the app
November 7, 2016

Useful, easy and fast also easy to use

Nuestra Tierra Cosmetica Ancestral
About 2 months using the app
September 17, 2019

I am the owner of a new online clothing store (shopunbothered.com). I am currently using the free version of Chatra and will be moving forward with the paid version within the next few months. Even with the free version, Chatra works wonders! I have not only been able to use it to increase sales, but also to create a more personable experience for my customers.

United States
About 2 months using the app
November 3, 2022

The best free chat for website
Work good
No bag or error
Great joob

About 2 months using the app
August 22, 2019

Great app! It is very easy to use and allows me to chat with my customers easily and quickly. Thanks!

United States
About 2 months using the app
October 3, 2022

i love this app. it notifies you when visitors are on your site. for me that builds my confidence !!

United States
About 2 months using the app