Reviews (650)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and boosting sales through real-time interactions. Key features such as automated responses, viewing customers' cart contents, and seeing what customers type in real-time are praised for improving response efficiency. The app is noted for its user-friendly interface, customization options, and multi-platform support. Merchants also appreciate the reliable performance, seamless integration with existing systems, and the responsive support team.

August 26, 2020

Can I just start by saying I love this app? It's so helpful to be available to assist customers as they navigate your store. I highly recommend. And customer support is super helpful! Thank you

Statement Piece NY
United States
3 months using the app
May 15, 2017

So far so good! I've been using this for a week and have had pretty good success, even though I'm not live online a whole lot. I kind of wish it had a chat bot, but then again, I think about half of my customers were frustrated by the previous chatbot app I tried.

The Custom Brand Shop
United States
3 months using the app
June 19, 2017

Chatra is excellent, I used two more apps for chatting from shopify app store before and removed them, but so far chatra is the best! thank you

Gearadult 2
United States
3 months using the app
August 22, 2018

Great app...I love the page triggers.

Hottvapes
United States
3 months using the app
July 4, 2020

I have tried a few chat apps. This one is, at least in my opinion, the best one between those I have tried.

Designer Supplied
United States
3 months using the app
June 23, 2021

I've been using Chatra for a couple weeks now and it's working great. Very easy UI and I really enjoying seeing how my traffic is navigating my website!

STANLEY POP - LOS ANGELES
United States
3 months using the app
April 29, 2020

I love it. I was looking for an easy chat to use that it has an app so I can support customers from my phone. This is the one, I was ready in 2 mins literally. 100% recommended :)

Shoe Shield ™
United States
3 months using the app
February 7, 2017

Just downloaded Chatra a few days ago and couldn't be more pleased. Super easy to use and conversions have improved! Great customer service and a fantastic product. Thank you Chatra!

Yellow Berry 2
United States
3 months using the app
May 31, 2021

Είναι εξαιρετική εφαρμογή !! Κάθε πελάτης θέλει άμεση επικοινωνία με το κατάστημα! Αυτή η εφαρμογή σε κάνει ένα με τον πελάτη ! Σε κάθε απορία του είσαι εκεί για να τον βοηθήσεις.

topsagmeno
Greece
3 months using the app
Edited March 29, 2021

AMAZING. So so simple to use! They also have an app in the apple store that links up. Seriously, the best app ever. I highly recommend.

Glitz and Grace
United States
3 months using the app