Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer engagement and sales, with some noting doubled conversions. Key features such as live visitor tracking, customer browsing history, and cart viewing are particularly praised. Merchants commend the app's automation, ease of use, and seamless integration. The customer service is recognized for its responsiveness. The app's affordability and free plan option are appreciated. Customization of the chat widget, Facebook Messenger integration, and insights into customer behavior are also highlighted. The app's mobile compatibility is beneficial for on-the-go responses.

Edited July 2, 2020

Absolutely love this app! Looks great on our new website www.wustler.co and enable us to reply to enquiries from customers all over the world. Setting it up was easy too! Great job Chatra :)

Wustler
Malaysia
2 months using the app
September 14, 2018

I am using this app for my customers to contact me, while they are visiting my website. Absolutely amazing. Easy to use, and great to have interactive live chat with customers.

Grand Stands
South Africa
2 months using the app
Edited October 13, 2018

We are Tamil Brands (www.tamibrands.com). we just started using the app. So for its working great! I like to recommend this app.

Tamil Brands
India
2 months using the app
June 4, 2021

Une application très pratique je la recommande ,si vous avez un message et vous êtes pas sur votre site sa vous envoie directement un e-mail même pour la version gratuite très bonne applications

Ma Zen boutique
France
2 months using the app
December 26, 2018

Started using the app a week ago.
I really like it.
I'll probably continue use it in the future.

Thanks a Lot,

Warrior
United States
2 months using the app
April 10, 2019

Great app.

So far so good. I'll totally recommend the app.

They have great support, extremely easy to use

Brando & McQueen
France
2 months using the app
May 24, 2021

I think is easy to use, very efficient and price is good.
They have a live chat support, to me it makes the difference.
I recommend

Eroke - Made in Italy
Italy
2 months using the app
November 3, 2022

The best free chat for website
Work good
Fast
No bag or error
Great joob
---------------------------

LorenzoCustom
Germany
2 months using the app
January 19, 2018

Fantastic app! I tried a few other live chat apps, but this is the best I have found! Would highly recommend!

Luxe Seduction
United Kingdom
2 months using the app
September 17, 2019

I am the owner of a new online clothing store (shopunbothered.com). I am currently using the free version of Chatra and will be moving forward with the paid version within the next few months. Even with the free version, Chatra works wonders! I have not only been able to use it to increase sales, but also to create a more personable experience for my customers.

ShopUnbothered
United States
About 2 months using the app