Reviews (649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing sales and customer service through real-time engagement and quick responses. Key features include automated chat prompts, visibility into customer actions such as cart contents, and mobile integration for on-the-go access. The app is easy to install, customizable to fit store themes, and offers reliable performance with a supportive customer service team. The standalone mobile and desktop applications are also noted for their functionality. Merchants appreciate the comprehensive features that improve customer interaction and sales conversion, particularly praising the robust options available in the free plan.
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We are using it for JUICIES.COM and it works pretty good. Install was easy and we have 2 guys using it from two different locations in the world. Working smoothly right now. Cheers!
Nice app to interact with the customers. We have not launched our store yet and am so excited to use this app for our online store.
If I could give this more starts I would! I have tried several other "Chat" apps offered as Shopify addons and nothing comes close to this one for functionality, integrations, service, and price. Easy to set up and so many ways to customize including your own custom triggers that you can set or turn off like having the chat screen popup only on certain pages and only if the customer has been back to the site 2 times. Yes you can get THAT specific. I've only been using it for a week and I am convinced that I have gained a BUNCH of sales simply for being there to answer a question when my customer has one. It has a great phone app to accompany it that also works great. Unlike other chat services, you don't have to have the app up on your phone screen for it to work. It will work in the background and pop up a notification when a chat request comes in. Seriously, give this app a try and I PROMISE you won't go back to any of the others.
Snappy. Smart. Superb. This chat app is highly recommended if you are looking for a perfect Live chat solution. I installed and removed a few other chat apps before, but sealed the search with Chatra.
Use this app on WCIApparel.com. Love it! Absolutely brilliant app. First-class support. Highly recommended!
Great App, easy Installation, looking great and works fine!
Is a great app I recommended to try it out as i did. Customer service is great they help you really fast with any questions.
It works! I really like this app and how I can use it both on desktop and on my mobile device. Highly recommend.
a really wonderful app, highly recommended to other shop ower
Looks good so far :-) .....................................................................................