Reviews (656)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and real-time interaction capabilities, notably the ability to preview messages before they're sent. The mobile app enhances on-the-go support, boosting sales and conversions through effective engagement tools like automated messages and visitor tracking. Integration with platforms like Facebook Messenger and extensive customization options align with various branding strategies. Merchants find the cost reasonable for the value provided, ...

April 13, 2020

All good, easy to install and use. multi information available. We are using the APP in mobile as well, it very helpful on communicate with clients fast and easy. Thanks.

BIANCO AUSTRALIA ABN: 32 620 099 907
Australia
About 4 years using the app
November 15, 2016

Chatra software understands convenience for both our brand and customers. Very pleased with their support response time. Favorite features are the ability to customize colors on homepage and time automated pop-up.

Balitello 7
United States
About 4 years using the app
November 24, 2015

Chatra provided an additional channel of communication which we were definitely missing. Our Customer Interaction has gone up drastically and it's having a positive impact on our conversion rates. So far we've loved Chatra and I don't see that changing with an Awesome Support team standing by to assist us at any time .

Trypakistan Com
United States
Almost 4 years using the app
May 26, 2021

Works great for our store ☺️!we can answer to customers queries very quickly and it is wonderful that there is free plan

For Dog Lovers
United Kingdom
Almost 4 years using the app
May 31, 2021

Είναι εξαιρετική εφαρμογή !! Κάθε πελάτης θέλει άμεση επικοινωνία με το κατάστημα! Αυτή η εφαρμογή σε κάνει ένα με τον πελάτη ! Σε κάθε απορία του είσαι εκεί για να τον βοηθήσεις.

topsagmeno
Greece
Almost 4 years using the app
November 21, 2015

Perfect for keeping in contact with customers and tire kickers.

I've been using Chatra.io for the last few weeks and it has already had
an impact on my customer service and sales. From the well-designed iOS
app, to the online interface, and the creative customer-naming system,
to avoid treating anonymous customers like numbers, everything has been
first class.

I used another chat client ...

Bluscenes 2
United States
Almost 4 years using the app
December 13, 2017

Highly Recommended App. Work very well.

Codegearthemes
Nepal
Almost 4 years using the app
April 13, 2020

Great app and customer service! Works exactly as promised and is customizable to display how, when and where you want it to. We tried a few chat apps and, for us, this was the best of the bunch!

Kase Custom
United States
Almost 4 years using the app
April 20, 2020

The app is working perfect, would really recommand it! Have been using it for quit some time and never experienced any inconvience / difficulties!

Charly's
Netherlands
Almost 4 years using the app
November 7, 2016

Great versions for free or paid - would highly recommend!

Daneson
Canada
Almost 4 years using the app