Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Great Customer Care with Tiana
Great app so far. Very easy to setup and use. Had some troubles with a translation that did not work well. Contacted support for this. Answered and solved within minutes, great!
Staff gentile, sopra tutto Pamela, che mi ha aiutato a siatemare l'appilcazione che funziona molto bene ma un pò complessa.
This app is very comprehensive and feature-packed. Hana was really helpful when we got set up, and it was a seamless experience.
I had some questions about setting up the app and Liz helped me out really fast. Super fast response time and very kind employees. Great app, can recommend!
Esther was very helpful especially with the FAQ section and she even offered to remove some unnecessary widgets!
This integrated FAQ, Desk-help/Chat app is brilliant at the many tasks it does, Brilliant app and well thought-out design. It really enhances customer and web-store transparency and communication tasks all in one place. The fact this app allows a web-store to present commonly asked FAQ's up-front make this app great. Clean, simple and brilliant well thought-out design. Customer support Abby was friendly and kind to help with questions I had to get the job done :). The setup also is straight forward to handle, and has more options to add to the FAQ if needed. Great app Avada friends! Thanks for such an app. I am happy with it. :)
I was helped several times in one day and the service was very, very good. Everything solved within minutes.
I Can recommend the app to everyone!
5-star review for Abby and the exceptional Great Customer Service! Answered and solved within minutes!
Great App and the customer service is amazing. Liz was very helpfull