Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,158)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

November 11, 2022

Esther help me with a situation i was having trouble with, she solved the problem very fast and the attention was excellent!

tiendaher
Chile
8 months using the app
October 12, 2023

jasmine and toby were really helpfull and solved my problems in no time

ColorMural
Chile
8 months using the app
January 19, 2024

Thanks so much for your help Jasmine and Anivia. This is my first time building a webshop, so I'm totally new to this. I wanted to make some adjustments and Jasmine was there to help me. Quick response and clear explanation. I recommend avada to everyone <3

7Visions-Amsterdam
Netherlands
6 months using the app
February 16, 2024

Hallyfe provided exceptional customer service while assisting me with the Avada FAQs app. His patience, expertise, and prompt responses truly made a difference in streamlining my experience. Support that went above and beyond my expectations!

Seahorse Chocolate
United States
5 months using the app
September 17, 2023

Great App, great support.

I miss some translations and little tweaks, but amazing.

tuelectro
Spain
8 months using the app
Edited January 8, 2024

I would like to express my sincere gratitude and satisfaction with the exceptionally prompt and effective assistance I received from Miss Liz. Faced with a complex issue that left me perplexed and uncomfortable, I decided to seek help and contacted Miss Liz.

Her responsiveness was outstanding. From the moment I reached out to her, she exhibited a high level of professionalism and dedication. Miss Liz effortlessly grasped the nuances of my challenges and immediately set out to resolve the issue. Her knowledge and skills were evident as she quickly identified key points and provided clear and concise instructions for a solution.

In addition to her expertise, Miss Liz impressed me with her friendliness and patience. Her open communication made the entire process easy and enjoyable. Thanks to her effort and enthusiasm, I successfully resolved my issues, restoring my confidence in handling similar matters in the future.

I wholeheartedly recommend Miss Liz to anyone in need of fast, professional, and friendly assistance. Her commitment to customer service is truly exceptional, and I am proud to have had the opportunity to work with her. Thank you, Miss Liz!

FullOffStuff
Slovenia
7 months using the app
February 5, 2023

Estou usando e gostei do visual do aplicativo e principalmente do suporte.Adorei conversar com Aisha, por ajudar meu problema e sim pessoal recomendo abaixarem

Le Maropoh
Brazil
8 months using the app
March 19, 2024

I was having trouble integrating the FAQ Page into my store - thanks to Lydia and William from the Live support, my problem was solved in minutes.
Highly recommended

EVOCAMO
Austria
2 months using the app
September 2, 2022

Werkt super eenvoudig en ziet er zeer netjes uit. En mocht je alsnog vragen hebben over functionaliteiten, neem dan contact op met Esther van de helpdesk. Zij kan je overal mee helpen!

SUNZEST
Netherlands
8 months using the app
September 20, 2022

Este app é mujito bom. Deixa a loja com a personalidade bem profissinal. O suporte da Jamine é incrível. Parabens!!!!

TriboDelas
Brazil
8 months using the app