Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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The app is incredibly intuitive and the customer service is 5⭐. Very excited to get started with the deeper features of the app!
Abby was amazing in helping me setup this app for my store. There was not an easy way to create an FAQ page, but Abby made it super easy and helped me set everything up
i used this app to help me set up my FAQ page on my website and Emily was so helpful with guiding me through everything it was a nice experience.
I recently used the FAQ add-on app on Shopify and was blown away by the exceptional support team. In particular, Abby went above and beyond to help me with my inquiries and ensure that my experience was seamless. I highly recommend this app to anyone looking to enhance their customer service on their Shopify store. Thank you, Abby and the FAQ add-on team, for your excellent service!
The app user friendly, and very helpful for my business.
Customer service is very efficiency, Abby is very helpful for, love it!
Worth a try!
good customer service , thanks to esther she was efficient and she helped me in the most efficient way (that's 100 words bitch :))
Just installed the app and the support so far is great. Thank you Jasmine for helping me so quickly. Appreciate the fast response.
Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.
Sincerely,
AVADA Support Team
Thanks to the customer service staff named "Lydia" for helping me. I feel that this software is very good and has fulfilled my basic requirements.
I have a small suggestion, I hope this team can develop a real-time chat function, I think I will support this application in the first place.
Eine sehr hilfreiche App und einfach zu nutzen. Bei Fragen unterstützt mich Jasmine von AVADA schnell, professionell und freundlich. Kann diese App nur empfehlen.
So far so good. Just installed it and worked on the settings and setup and had some issues which I got help with from the support. It was quick connection with the agent and great communication and support. Good job.