Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Avada made website building a joy! The features are impressive, and Emily's support saved the day when I hit a snag. Kudos to the team for an outstanding product and service!
They helped me quickly and well. 'problem' was quickly resolved.
Special thanks to Hana and Gideon.
The app offers everything that has been described, i know it because they have jasmine from the customer service, she answered within seconds and answered all my questions, the app totally worth it if they have a great customer support like her
Thank you jasmine <3
Really useful app, great customer support from Esther and Tony even though the app is free.
Recommended for your store!
I'm new to this App, and so far I've found it great! Abby was very formal and quick to help me! Thanks!
So far I'm very impressed with this app. And it's free too. The support is VERY fast and very good. Thank you Jasmine & Emily for your quick help. I haven't been using this app for that long so I can't say anything about the speed and how it affects the store, but I will see that later. So far, so good!
Great fast and quick to get what's needed sorted out hand Esther assist me with what was need great to have such speed and assistance readily available
Managed to fix issue quickly
I can't get over how great this app is! This will seriously cut down on customer help requests.
The app is non-invasive to my store theme. The customizations are simple but effective.
The customer service is fast and friendly!
I can't wait to check out the other services Avada offers!
Thank you :)
Liz was great and super quick to help me with my request! It was resolved promptly, which is all I could ask for. Thanks Liz