Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,159)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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This app runs very fast, there are many options as well, I would like to thank to the customer service team and developers especially Marcus and Jasmine for the work and quick responses!
trained staff!
quick support response and problem solving in a short time. congratulations.
Just started using it now, don't know if it's good, but, Abby gives great help, hope the app is great!
Yes I would recommend FAQ is really simple I like it. Juliana was very helpful with my questions .
Tracy 5 stars
Thanks, Esther for all of your help! I appreciate you taking the time to help me navigate through the app.
got support from Hana to enable more icons, the request was treated faster than typing this message. Very amazing. I really recommend this app!
Abby is a very nice girl, she helped me a lot!
Esta app, la recomiendo un mucho, el soporte realmente ha tenido un trato rápido y amable y se adapta superbién a la página, queda muy bien!!! Comparadas con otras que he probado esta la recomiendo.
The best support I have had in the last 10 years . Lydia and tech guy Gideon immediately helped me to fix my FAQ page. Serious I wish all support team from other organization would work like them. Gold medal.