Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,159)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Great app! Custom service is quick and awesome! Happy to find it. Great experience with the customer support agent Juliana.
This app gives a modern look and feel. Can't believe its free, I would definately pay to use it. Also I had to contact support a couple of times. Hana is so lovely and prompt. Highly recommend.
Hana is great helper. Thank you very much.
I only use the free version at this time, as I not yet, will need to upgrade. Liz from Customer Service, helped me remove the FAQ amount limitation. She was super helpful, friendly and swift! The app itself, is easy to use, and integrates well with my store. I love how the FAQ pages combines the searchability bar, to search through all the FAQ's
Quick and concise response, very friendly and cordial, the lady who assisted me did her job very well without any problems in between
Fantastic Support and Staff especially Jasmine. I was facing some FAQs Limit Issues which Jasmine resolved within seconds and it was a tremendous experience.
App is very direct and user friendly. Prakash is very friendly! Good service from the team. Can always count on them for assitance.
Esther was very quick in resolving my concerns. Thank you so much. The service was very good! Definitely 5 stars!
Customer care super top. Abby mi ha contattato subito perchè ho richiesto delle icone aggiuntive ed è stata veloce e efficace.
Grazie
chat with them for help and they did it thanks a lot, they have fixed what i want and also they showed me how to do it