Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,159)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
Refine
-
By rating
Perfect! I found this FAQ app and I needed some help to setup. Hana was very prompt and helpful in her response. thank you
This app has been a total game changer! The features are so helpful for staying organized and reaching my goals. But what really sets it apart is the amazing customer service. Any time I've had an issue or question, the support team has been incredibly responsive and resolved things right away. Between the useful features and stellar service, this app is absolutely worth downloading!
Hasta ahora es buena. Pero mi tienda no ha salido al mercado.
Sin embargo, hay que poder cambiar en el widget el orden de las preguntas y las categorías. Un cliente debe ver el panel de tipos de preguntas, en lugar de leer mil preguntas para poder encontrar la que necesita. No es lógico ni amigable.
veldig bra!
This app did exactly what I wanted, and the support, especially from Hana, was extremely fast and professional
Avada is a nice application not only it is smooth but also its customer service is epic. Especially "Hana", She was quick to resolve our issues.
The support team was quick, and friendly and most importantly solved my problem in minutes. Special thanks to Abby from the support team. Also worth mentioning that I am not even on the paid version!
Great support!
That's app make my life very easy customer are easily contact with me
Good response ,and amazing team. love from UAE Dubai.
Amazing FAQ and the best help i've ever got!
The app is really useful and easy to use, I contacted Lydia at the support team to help me solve a problem, she was really fast, helpful and clear.
keep the good work up!