Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,159)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

March 30, 2023

I had a problem and Hana helped me right away. good app I can only recommend it for a FAQ page. Looks better than just writing it as text.

Reachedclo
Germany
5 months using the app
January 22, 2024

Sehr schöne Features und kostenlos. Absolut Empfehlenswert. Esther war sehr hilfreich und hat und bei der Installation sehr geholfen.

Healthcare-Schmerzfrei
Germany
4 months using the app
November 14, 2023

Merci beaucoup Esther pour votre excellent soutiens, pour votre rapidité et votre gentillesse ! Un réel plaisir d'avoir un support client d'une aussi bonne qualité ! Merci encore !

SandArtDesign
France
5 months using the app
August 22, 2022

Heel vriendelijke en behulpzaam, ik raad dit platform een ieder aan, ik ben snel en goed geholpen door ''Abby'' :)

FAVER DESIGN
Netherlands
5 months using the app
September 4, 2022

I've been so impressed with both the App itself and the support received. Jasmine was so quick to help with my technical questions and had even done one of my requests before I requested it ;)

One Stop Chilli Shop
United Kingdom
5 months using the app
November 30, 2022

The app is top and the service is even better, Hana helped us from the very beginning until we solved our concern. Thank you!

Fotogramme Des Lebens
Estonia
5 months using the app
June 25, 2023

Customer support was great. I spoke with Emily and she was extremely helpful and friendly. Definitely very user friendly app with great customisations

Desired Lights
Australia
5 months using the app
December 3, 2023

The app is great. Had one small issue and Abby was quick to resolve it in under 3 minutes! She was extremely helpful and on point with everything. I highly recommend this app to all who love the great service that's open 24 hours!

HE REIGNS OFFICIAL
United States
5 months using the app
April 1, 2023

tack så mycket Hanna. jag är så nöjd med hjälpen. Det var helt okej och full ansvarligt faktiskt. har inte väntat sådant hjälp men jag fick på bästa sättet från Hanna. tackar

Elcheg Mode
Sweden
5 months using the app
December 1, 2022

Amazing app and amazing customer support! 100% Recommended! Had some issues when setting up and Abby solved it instantly! Thanks!

Scatti Della Vita
Estonia
5 months using the app