Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,159)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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I highly recommend this app to you all, this is so easy and convenient to use. They have a super instant support team, I asked them to help they handle it very fast. great
One of the best customer support agents I have dealt with. Very responsive, helpful, and polite.
I strongly recommend it!
Ich finde es super ,wie schnell Sie reagieren und weiterhelfen "Hana" <3. Ich finde es toll wie übersichtlich man mit der App gestalten kann.
Pamela was great very helpful and very friendly. The app is also very well done.
I recently installed this app and had some issues with the FAQ page not showing correctly. I reached out to support and Abby was incredibly helpful and quick to understanding the problem and fixing the issue within minutes. Love it so far especially since it's free, user-friendly, and the support has been good so far! Thanks, Abby!
I have just installed it but it seems great and helpful till now in addition to quick customer service with Hana
Amazing app. I had a few questions while setting it up and Abby was quick to answer and walked me through all the steps, and it worked like a breeze. I higly recommand adding this app if you want a great help desk app, and the best thing it's free.
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Abby receives the recognition she deserves. Thank you again, have a great day!
AVADA Support Team
ABBY was really helpful ans kind !
i really love this application it's really easy to use
This is the best app for Shopify Store. Esther will be Helping remove Avada Brand. This is the best app for Shopify Store. Esther will be Helping remove Avada Brand.
REALLY , EASY TO UNDERSTAND , ALSO THE SUPPORT TEAM IS ALWAYS AVAILABLE, WHICH IS A REAL RELIEF.