Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,160)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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I'm just starting out with this but the app is very easy to use altogether. I did ran into some issues but have contacted their support and they've sorten everything in under one minute.
Thanks!
Excellent customer service! I dont use chat ever, but thought id give it a go! Happy I went with Chatty over shopify inbox... more options and live 24/7 chat for support! Cant go wrong! :-)
This app has been really helpful! Initially, I had some setup issues with faq page, but their support team was quick to assist, and now my website has a great dynamic FAQ page. Highly recommend for a smooth user experience
Avada so easy and so beautiful to use on your website, Hana from support is the best, so quick so professional, highly recommended
Audrey is very helpful!
Great service from Tiana and Tony, very helpful & professional.
bem util,vem com varias funções e o suporte me tratou bem quando precisei de ajuda então vale a pena experimentar
Sunny was amazing and super quick in addressing my concerns and helping me set things up the right way. great app, i highly recommend!
Really good app, would give it 5 stars, but would be nice to have better order tracking (i.e. through entering the order number) and more functionality in the text editor.
Great support from Emily! Thanks for your help!!
Tried a few apps for setting up contact/chat/faqs support bubble.
Avadas app matched all our requirements.
Love the features & customizability.
Wanted to use a square icon instead of the default round icon.
Contacted the built-in chat support, Esther and Will were very accommodating and made the changes for us under 5mins.
A premium experience for a free plugin!