Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,160)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Recently, we updated our current FAQ on our website using Avada. This app has a user-friendly interface and includes a direct customer interaction feature via live chat. It's free and easy to install, and the support team is available 24/7 for assistance with any issues or coding needs. We had some issues to fix, and all the CS (Sunny, Lydia, Tiana & William) were super helpful!
Abby was very helpful, responsive and provided a great service.
Great support and quick response! Emily cleared my question and provided the features. good job Avada.
The app is great but when I needed some support Abby solved my problem in no time at all. Excellent customer service. Thanks
I used this app for the FAQ section of my site caronico.net. The team behind the FAQ app are very helpful and they are always available. I recommend the app to anyone who needs an FAQ section on their site. Liz is especially helpful.
This is good and easy to use app. Its features are very simple and good. The most important thing is it have 24 hours support team like "Tiana"...
The fastest response to my question I've ever seen and Hana has been amazing with helping me out. Early days yet, but the FAQs which is what I installed the app for looks sleek and easy to navigate.
BEST quality
Thank you to Aisha for brilliant customer support! Looks like a nice app, I hope our conversion rates will increase.
Easy setup and helpful, You can choose the app for your shop, and the assistant is very nice and solves the problem quickly!