Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,162)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

November 27, 2022

Thank you to Aisha for brilliant customer support! Looks like a nice app, I hope our conversion rates will increase.

Cosmetific
United States
4 months using the app
April 14, 2023

Easy setup and helpful, You can choose the app for your shop, and the assistant is very nice and solves the problem quickly!

PRINTDIYS
Hong Kong SAR
4 months using the app
May 5, 2023

Quick, simple, and very helpful solved my issue immediately. Great Customer Service!! The agent that helped me was Esther.

WoofLB
Lebanon
4 months using the app
January 15, 2023

The app is great, very easy to use. CS is supportive, response is quick, a very big thanks to Esther.

Tilthend
Hong Kong SAR
4 months using the app
June 1, 2024

Thanks for your support Audrey and Anivia. you were attentive and helpful
I am still working out how to use the app so I can't quite comment on the app just yet, but it seems good so far. easy to set up with a few minor tweaks and adjustments with the help of support.

Adele Macer Ceramics
Australia
About 2 hours using the app
Edited September 13, 2023

I recently had the pleasure of using the Avada WhatsApp Chat and FAQ Page, and I couldn't be happier with the results. The features have been a game-changer for my website, and I want to give a special shoutout to Liz for her exceptional help and support throughout the process.

First and foremost, the Avada WhatsApp Chat integration has transformed the way I connect with my website visitors. It's incredibly user-friendly, making it easy for my customers to reach out and ask questions or provide feedback. The real-time communication it enables has not only improved customer satisfaction but also increased conversion rates on my site. This feature is a must-have for anyone looking to enhance their online customer service.

Soft Claws
United Kingdom
4 months using the app
Edited February 7, 2023

App works well and is highly customizable. Esther in support provided the best tech support I've ever encountered with any Shopify app.

Garage Grown Gear
United States
4 months using the app
July 25, 2023

Very cool and easy to use. I like it, that its free. Thank you so much :) The support was also pretty smart and helpful.

DUFDD
Germany
4 months using the app
January 8, 2024

体验非常好,客服帮我解决了很大问题,响应速度非常快。

TmaxPilates
China
3 months using the app
May 28, 2023

These services are not only completely free, but they are also amazing and come with the most gorgeous support you could ever imagine. I found it very useful and great. Thanks to Liz

amezeynli
Malaysia
4 months using the app