Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,162)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Simply cannot believe this app is free with the amount of fidelity and value it provides. PLUS 24/7 support? It's the cherry on top. Juliana was a great help and I am impressed with her support. Thank you for providing such an amazing and important app for free.
Great cutomer services, asked for assistance and got assisted within 3 minuets :) very happy with AVADA
The app is lovely and easy to use, with useful features and easy to customize.
The support agent Hana was really nice and helping
Excellent service from Emiley .. Thumbs up to her :) Glad to see supportive staff always available to help
friendly customer service team and easy to work with. Sorted out the problem i had in minutes!!! <3,
I just configured this app and believe me its marvelous. Easy to install. Though there were a few requirements for personalization, to which Esther was amazingly good to help out until the query was resolved. Three cheers for Esther !!
Super Service, sehr freundlich und Hilfsbereit. Auch die App im Kostenlosen Modus ist genial und einfach gehalten!
I am confident in the app's security to recommend it. It stands out with the top rating compared to its competitors.
I faced an issue, and Esther from customer support was super responsive and helped me fixed the issue within couple minutes
support very helpful @ Hana . Thanks a lot experience with AVADA FAQs, Helpdesk, Chat...................
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
All the best,
AVADA Support Team