Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,162)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

December 1, 2022

I really like this app, also support is very good, Juliana helps me today with my problem. Thank YOU!

TOTRISS
United Kingdom
4 months using the app
June 16, 2023

Thank you. I had a wonderful experience with HANA. She helped me with enabling unlimited FAQs in my store

Iconic First
India
4 months using the app
November 25, 2022

I used this app to embed a virtual assist feature, however, a problem occurred where the Icon was not changing Abby came and she solved this problem quite quickly which I loved.

Spatial Innovatics
United Kingdom
4 months using the app
November 17, 2022

On time support, thank you!
one of the best apps highly recommended for everyone thinking about it!!

pine design
Lebanon
4 months using the app
March 27, 2023

Thank you Emily for the nice Support!
The app is very nice and you have a good Support.
............d

ChargeUp©️
Germany
4 months using the app
January 31, 2024

Hana is very knowledgeable, technically sound, and quick in response..like the support I got from her.

Stay in Trend
India
3 months using the app
October 8, 2022

Good custommerservice and easy app to use. This app have all things that is realted to custommerservice.

Smooty
Norway
4 months using the app
May 26, 2023

I just wanted to drop a quick note to say thank you for your assistance on Shopify. Your help was greatly appreciated!

aahmiswim
United States
4 months using the app
Edited March 25, 2024

Hana is such a great help quickly applies all changes i request and prompts all my needs to the dev-team really appreciate the great work of AVADA keep up the great work! special thanks also to Tiana and Maison you are doing just great <3

V24
Austria
3 months using the app
March 2, 2024

Acabo de empezar a utilizar la aplicación y por ahora funciona genial, es fácil de utilizar y muy intuitiva. Tuve un problema de instalación en la página y me atendieron muy bien, la asistenta Ester fue muy atenta y me arreglo algunos aspectos que le mencione, e inclusive me mejoro mi experiencia con la app. ¡muy recomendada!

Keyla
Spain
About 2 months using the app