Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,162)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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best team ever especially Liz, who helped me through out the whole process.
she is lovely and a pro in her line of work.
would recommend it for sure.
thank you so much guys
thanks Liz for everything
Sunny is super helpful with my questions. Great experience. App itself is also very handy and easy to use. Seamless integration into my store.
In aller Kürze - erstens macht das Programm genau was es soll !!! und nun das wichtigste - der Support ist schnell und kompetent - egal im welchen Bereich wurde mir schnell und kompetent geholfen. Es waren einige Supportmitarbeiter - der aktuellste ist Sunny - danke Sunny. ABER jeder einzelne mit dem ich Kontakt hatte, hat mir schnell und lösungsorientiert geholfen.
Anmerken möchte ich auch, dass es sich nicht um einen antwortenden Computer, sondern um echte Menschen handelt, und das ist einfach nur super.
Emily del customer care è stata eccellente nell'aiutarmi a configurare correttamente l'app nel mio store.
This app can add a great value for your store, even though the app is a bit limited, I believe it can be improved, but all in all I have a great experience until now for surprisingly free app with fast, friendly and good customer support as 'Hana' was exceptional and professional.
Well what can I say Jasmine has done it again! She has the best customer serivce I have ever received! Thank you kindly!
They are absolutely great. The service is perfect and they offer a lot for free. Also the contact is very quick and friendly. I recommend this for everyone. <3
Abby Is a good representative to have me entertain and give me all solution i really like it thank you to support me abby
Fast, simple, and elegant. Exactly what I needed without having to pay ANOTHER subscription/fee. Juliana helped with my questions and was very kind and helpful. Definitely recommend!!
Great App with lots of features. Really easy to use and customer service is also excellent! Esther responded immediately and was very helpful.