Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,162)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Great support by abby. Quick solution on a free tool is amazing. Truly a worthy tool to have on your store.
It was really fantastic FAQ creator, I love it and recommend it.
Jasmin supported me with love. thanks so much for AVADA TEAM
Esther was FANTASTIC & answered all my questions quickly & clearly. She was great! I got my FAQ widget all set up & running with her help!
Well what can I say. This is my 5th app I've added with Avada and I've gotten nothing less than the best from the Avada Apps and the support team. If you're having trouble making a FAQ page or just would like an easy layout to match your website with FAQs then this is the app for you. Also, if you want a live chat bot where anyone can contact you at anytime on your website look no further. This app along with the other Avada apps I've added has increased my stores capability 10 fold. I give Avada and their support team a 10 out of 5 stars. I want to especially want to thank Liz and Prakash. They both helped me immediately, as Avada support team does not leave you waiting for help. They both helped greatly and again I want to thank them and with their help the set up was faster than writing this review. I would like to thank all of Avada support, besides Avada providing excellent Apps for your website, the superior support is what has made me continue to use Avada's Apps without hesitation. As i know if I can't figure something out or need help they'll have it fixed before i look what's been done. I highly recommend Avada as a whole! All Avada's apps as well as this one! Thank you Avada and your support group for helping me make my website what I wanted it to be!
I needed to verify my website to get access to full questions limts. Jasmine was very prompt and it got done quickly
This app is very helpful to me, and the operation is simple, the customer service Esther's service attitude is very good, I highly recommend this FAQ app.
This app is easy to use and highly customizable. On top of its user-friendliness, the customer support team is superb. Always easy to reach whenever I have a question and goes above and behind to help me customize the widget to my specific needs. The specialist that helped me today is Hakeem and he solved my issues quickly. Highly recommend 10/10.
Perfekte, einfache App für den Anfang. sehr schneller kompetenter hilfsbereiter Support!!!!!!!!!!!!!
Good customer support and easy to use app for frequent answers and questions! Everything work like they should!
Crazy easy plug and play. It helps they use there own tech to handle support questions. 10/10 would recommend