Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,162)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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This app is top-level. And their customer service is superb, Esther and Anivia are very helpful and also have a great attitude.
Great Support from Esther and Liz!
The App works great! It does what I want and it looks absolutely fantastic!
amazing customer service, good faq page, friendly people, and app........................................
Highly reccomend this app. this is what needed,customer support is awesome. liz of customer support help me over of their app helped to resolve very problema i have got plus lot of suggestions. she is very kind.
I recently integrated the Avada WhatsApp Chat and FAQ Page App into my website, and I couldn't be happier with the results. Not only is the app incredibly user-friendly and effective, but the customer support, especially from Abby, has been outstanding.
The Avada WhatsApp Chat feature has improved communication with my website visitors. It's a great tool for quick and direct customer interaction. The FAQ Page App is a fantastic addition, making it easy for my customers to find the information they need efficiently.
But what truly sets this app apart is the exceptional customer support. Abby has been instrumental in ensuring a smooth setup and resolving any issues that arose. Her responsiveness and willingness to go the extra mile to assist me have been greatly appreciated.
Overall, the Avada WhatsApp Chat and FAQ Page App is a must-have for any website, and the top-notch support from Abby makes it an even better choice. I highly recommend it to anyone looking to enhance their website's functionality and customer service.
Thank you, Avada, and a big shoutout to Abby for her fantastic support!
great app very quick to set up and use, support are very quick to respond, Emily was excellent with her support.
Hana provided me with excellent assistance. It was a pleasure having her handle my case, as she approached it with efficiency and effectiveness.
Great app! Enough features to customize and great help by helpdesk (Jasmine!).
Looks very clean on my brand new shopify webshop!
This app is very useful and helpful for users who want to create a great FAQ. I like how user friendly the app is. I would recommend this app to anyone looking for a quick and easy way to create a FAQ on Shopify.
Very useful app and such good and friendly customers service / chat. They are there to answer all your questions, thank you Hanna for helpen! :D