Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,162)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

January 11, 2023

Einem wird schnell und zuverlässig geholfen! Kann ich nur weiterempfehlen! Die App ist top! Sehr bedienerfreundlich und einfach zu verstehen.

AquaVoltage
Germany
10 months using the app
December 13, 2022

Good app, really usefull and for free, good support, Emily was really helpful with solving my problems.

Plushme
Switzerland
10 months using the app
May 22, 2023

Hele fijne app. Super goede FAQ + chatfunctie inclusief whatsapp. Hele snelle service. Ik ben geholpen door Hana, zij heeft mij geholpen met het instellen van de app en weergeven op mijn website. Binnen 5 minuten was ze klaar! Top service, bedankt Hana!

A Pro87 Nutrition
Netherlands
10 months using the app
August 23, 2023

Lydia provided exceptional customer service and support with remarkable speed, Showing a high level of professionalism.

Babies Guardian
Lebanon
10 months using the app
September 5, 2023

Thank you for the app and the great support especially from Emily and Tony. Always ready to help.

STARKIDDIE
Estonia
10 months using the app
Edited October 18, 2022

Installed the app and got it up and running in less than 15min. Abby and Emily from support were extremely helpful and able to answer my questions!

SUPER SHINS
United States
10 months using the app
July 26, 2022

Mielleure FAQ gratuite. Facile et sans limite et possibilité d'enlever le branding (Comme Jasmine du support m'a aidé a faire).

Sense Lost Apparel
Canada
10 months using the app
August 24, 2023

Great app, simple to set up and easy to use. I've only used it for now to set up my faq but I won't hesitate to look at the other products later on. Thanks to the support team and to Liz who are available 24/7 and who helped me solve a problem quickly and with kindness (I appreciated). I would definitely recommend this app.

Moon & Peony
France
10 months using the app
November 15, 2022

This is the best app I've found with all the features I'm looking for. Moreover, the support teams are quick and very helpful in seconds. Special thanks to Jasmine for her help. We took care of my problem in five minutes and now everything is great!

Rosé K-Shop
United Kingdom
10 months using the app
September 2, 2022

Support team was insanely fast and efficient. In-app integration was a breeze.
I got all questions and concerns answered and solved within 15mins.
Prakash was an absolute gem, could not have done this without him. 10-10 would recommend using AVADA's FAQ app module.

habitsapparels
Singapore
10 months using the app