Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,160)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

April 21, 2023

very prompt, answered questions and fixed issues within 5mins.

highly recommend to other shopify website owners

AT Blanks Australia
Australia
4 months using the app
February 22, 2024

Great Experience.

GlobalGrabBag
India
2 months using the app
October 24, 2022

Great app to install if you want FAQ page set up for your store. You can customize it to your liking too with the help of AVADA team. Lots of tips were received from the fantastic member, Esther today.

whitecanva
Australia
4 months using the app
Chatty replied October 27, 2022

Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread the positivity around!

Best,
AVADA Support Team

March 11, 2023

Great app! One of the best FAQ pages I've ever seen and the chat support is really helpful. Huge love to Lydia and the technical guy Tony!!!

beautyonthego
Bulgaria
4 months using the app
June 21, 2023

Excellent service d'abby!!! Super rapide!! Je le recommande à toute personne ayant des intérrogations sur l'application!!

Milow Stores
Canada
4 months using the app
September 29, 2022

Good functional app, the support I got from Jasmine and Roger was amazing. They respond very fast and fixed all the problems I had. Would definitely recommend.

Toom Creatives
Netherlands
4 months using the app
February 21, 2024

The support helped me very quickly)

Orthopedic Health
Germany
2 months using the app
September 8, 2023

Liz was awesome !! she helped me with my faq section tremendously

PharoSleep
United States
4 months using the app
October 31, 2022

《創業路上的好夥伴》
這款軟體超級好用,對於新創小工作室的我,一看到免費立刻添加。
讓我出乎意料的是,介面非常清楚又好用,滿足我基本需求。 不僅可以自己調整品牌顏色,本地化功能雖然沒有支持我的語言,但是選擇"Other Language"的時候,IME沒有錯亂,還能準確地展示我所有打的字。 客服Jasmine 很專業,不知道哪裡得到我說華語,也主動用華語協助我。 這款軟體真是我生意上的好夥伴!

知性女人 Femme Elegante
Taiwan
4 months using the app
Chatty replied November 2, 2022

我们很高兴听到我们的团队为您提供了优质的服务。我们将确保他们收到您的反馈。我们相信这会让他们过上好日子!

真挚地,
AVADA 支持团队

September 20, 2023

Great app and service

theoboe
India
4 months using the app