Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,162)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

November 21, 2022

Eine sehr hilfreiche App und einfach zu nutzen. Bei Fragen unterstützt mich Jasmine von AVADA schnell, professionell und freundlich. Kann diese App nur empfehlen.

Brushly
Germany
8 months using the app
March 6, 2023

So far so good. Just installed it and worked on the settings and setup and had some issues which I got help with from the support. It was quick connection with the agent and great communication and support. Good job.

ZMC STORE
Spain
8 months using the app
November 11, 2022

Esther help me with a situation i was having trouble with, she solved the problem very fast and the attention was excellent!

tiendaher
Chile
8 months using the app
October 12, 2023

jasmine and toby were really helpfull and solved my problems in no time

ColorMural
Chile
8 months using the app
September 17, 2023

Great App, great support.

I miss some translations and little tweaks, but amazing.

tuelectro
Spain
8 months using the app
February 5, 2023

Estou usando e gostei do visual do aplicativo e principalmente do suporte.Adorei conversar com Aisha, por ajudar meu problema e sim pessoal recomendo abaixarem

Le Maropoh
Brazil
8 months using the app
September 2, 2022

Werkt super eenvoudig en ziet er zeer netjes uit. En mocht je alsnog vragen hebben over functionaliteiten, neem dan contact op met Esther van de helpdesk. Zij kan je overal mee helpen!

SUNZEST
Netherlands
8 months using the app
September 20, 2022

Este app é mujito bom. Deixa a loja com a personalidade bem profissinal. O suporte da Jamine é incrível. Parabens!!!!

TriboDelas
Brazil
8 months using the app
August 29, 2023

Great app so far. Very easy to setup and use. Had some troubles with a translation that did not work well. Contacted support for this. Answered and solved within minutes, great!

Germany Furniture - جيرمنى فرنتشر
Egypt
7 months using the app
October 7, 2022

This app is very comprehensive and feature-packed. Hana was really helpful when we got set up, and it was a seamless experience.

Kannaco Wholesale Portal
United States
7 months using the app