Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,162)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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I had some questions about setting up the app and Liz helped me out really fast. Super fast response time and very kind employees. Great app, can recommend!
Esther was very helpful especially with the FAQ section and she even offered to remove some unnecessary widgets!
This integrated FAQ, Desk-help/Chat app is brilliant at the many tasks it does, Brilliant app and well thought-out design. It really enhances customer and web-store transparency and communication tasks all in one place. The fact this app allows a web-store to present commonly asked FAQ's up-front make this app great. Clean, simple and brilliant well thought-out design. Customer support Abby was friendly and kind to help with questions I had to get the job done :). The setup also is straight forward to handle, and has more options to add to the FAQ if needed. Great app Avada friends! Thanks for such an app. I am happy with it. :)
5-star review for Abby and the exceptional Great Customer Service! Answered and solved within minutes!
Great app. working as described. I have an immediate answer from Emily, she helps me customizing my widget.
Really good app with many useful features that are easy to use. I had one issue with a page not found error when editing but the team instantly resolved it and I was back to work on it in no time.
Chat agent was helpful. They understood my needs and fixed the issue right away. I would recommend using the support team if needed.
Super ! Le chat est parfait ! Un grand merci special à Liz pour son aide :) Elle a su régler le problème en quelques minutes !
This a really great 'help/FAQ' app for any store, and its FREE! Live chat was very helpful. Esther was amazing in helping me remove the AVADA branding as well as clarifying a few things for me. Glad to have found this app, I also use AVADAS other app for emails popups - that is also a great app.
Gut, übersichtlich und einfach. Tolle App, die uns hoffentlich das Leben mit unserem Onlineshop deutlich vereinfachen wird! Der Support ist schnell und sehr hilfsbereit. Top!