Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
Refine
-
By rating
Support was super helpful and I was connected with Aisha in a matter of seconds after asking a question to the chat bot. My question was resolved in just a few minutes and I could not be more happy with how quick and easy they are. Will definitely continue to use this app!
Nice support line and quick solutions. Liz was kind and quick Thanks to avada team for a great service.
10/10 Support, Emily has been really helpful with quick and concise replies. The app itself is great and really simple to setup, recommended for people who want to start an e-commerce or integrate a simple and useful contact/faq option
I'm loving this app, is so intuitive and functional. I had a problem uploading my questions to the FAQs and Abby fixed my problem immediately with great customer support. 10/10!
Tiana, your customer service truly exceeded my expectations! I was impressed by the quick response times, your professionalism, and the genuine effort to address my concerns. The personalized assistance I received made me feel valued and well taken care of. Thank you for the exceptional service - you've won me over as a loyal customer!
Ich habe mit Prakash gechattet, um das Avada Branding aus meinem FAQ zu entfernen und unbegrenzt Fragen machen zu können. Prakash war sehr freundlich und hat sich sofort darum gekümmert. Super Service!
Esther helped me with the technical problems I had. Excellent customer support. And having unlimited FAQs is great to have.
Great app with good options for a free App and excellent support. Many thanks to William and Jasmin!
Had issues early morning UK time, thankfully Hana was on hand to help get it all sorted. Couldnt be happier with the service
Thanks a lot from Emily and your team.The button is great is shown in the homepage and the they answer immediately.