Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,162)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
Refine
-
By rating
Very good app, thank you for Hana's support~~
If given the opportunity, I will recommend it to other friends and merchants
We were having an issue with copying and pasting our old FAQs into the Avada platform, as soon as I had this issue I was in contact with Hana within minutes and she was extremely helpful and was able to fix the issue for me swiftly. Some of the best technical support I've ever received for a Shopify app.
Perfect app, perfect helpdesk by Hana. Very helpfull and kind. I recommend this app for every website
I was facing a problem, actually i thought there was a problem and I was fighting with the costumer support and this guy, Prakash, came and helped, he was so patient with me, he kept on helping no matter how rude i was, and at last he made me realize that the issue i was facing was with another app, not with AVADA! This Guy is a legend!
cool
excellent service with fast replies. Was dealing with a very helpful agent. From first use, I am sure I will use other extensions and services
Avada has been great and the support from Hana has been fast and impeccable.
Highly recommended.
This app is awesome! And their support is quick and fast! Jasmine has been very friendly and did her job professionally. App works flawlessly! I highly recommend it.
Jasmine was very helpful when I wanted to set up my store and I am grateful she was able to help me with positioning my icons on my store.
Excelente atendimento da Liz
muito agradecido pelo suporte e atendimento prestado pela Avada Faqs .