Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,162)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

August 28, 2023

Great clean app... Customer support is excellent... Thank you Jasmine for all your help and professionalism.

russoleather
United Kingdom
6 months using the app
February 20, 2023

So far so good.......................................................................................

Upvital
Albania
6 months using the app
November 29, 2022

Have being using avada for a while now and is top notch. There customer support especially with Hana is outstanding. Love it here.

Exclusives Addict
South Africa
6 months using the app
August 16, 2023

J'utilise l'application dans plusieurs boutiques et je suis toujours satisfait ! Le support est très réactif et les développeurs sont extrêmement compétents. C'est parfait ! Merci Abby !

Nimala_savage
France
6 months using the app
March 24, 2023

great app, perfect for a faq. if you need help, you get it quickly via the chat. Esther helped me a lot. Thanks very much !

Minkyworld
Germany
6 months using the app
February 24, 2023

Tolle FAQ-Seite mit vielen Anpassungsmöglichkeiten und tollem Support. Besonderes Lob möchte ich Sunny und Prakash aussprechen, die mir sehr freundlich und kompetent weitergeholfen haben. Und dann ist die App auch noch kostenlos, kann ich nur weiterempfehlen!

Luxschmuck
Germany
6 months using the app
December 7, 2022

Hana was so quick to respond to our queries. We had an issue within our theme & Faq page. Hana went above and beyond to sort the problem out quickly & efficiently. Customer service is always amazing and any problems quickly resolved. Would highly recommend, 10/10 Thank you Hana

Wander & Wild
Australia
6 months using the app
June 8, 2023

The costumer support is just really good and fast. Espaciallt Jasmine from the team was very helpfull. Cheers

Grand Luc.
United States
6 months using the app
March 11, 2023

Easy to use and the customer support is spectacular. Jasmine responded literally within seconds and helped me and answered all my questions. Highly recommend!

Eveandlina
Sweden
6 months using the app
September 19, 2022

Better then I expected. Everything easy to use and very good explained. Customer support is friendly and helpful. Juliana fixed my issue in a second. Highly recommended!

ShopAora
Canada
6 months using the app