Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Amazing app. I had a few questions while setting it up and Abby was quick to answer and walked me through all the steps, and it worked like a breeze. I higly recommand adding this app if you want a great help desk app, and the best thing it's free.
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Abby receives the recognition she deserves. Thank you again, have a great day!
AVADA Support Team
ABBY was really helpful ans kind !
i really love this application it's really easy to use
This is the best app for Shopify Store. Esther will be Helping remove Avada Brand. This is the best app for Shopify Store. Esther will be Helping remove Avada Brand.
Customer service Hana helped me solve the problem and the app is very good
nice support
Hana provides the best customer service! makes the app worth it
Hana top service
Emily has helped me immediately after I asked, service is great
Emily was amazing! They helped me set everything up super quick and the service was easy and straight forward. Highly recommend this app for FAQ and Chat!
An interesting App, easy to use and work with with all important features included. Great customer support services. Has a nice chat with Liz, she was of great assistance.