Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,163)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

October 29, 2022

Amazing app. I had a few questions while setting it up and Abby was quick to answer and walked me through all the steps, and it worked like a breeze. I higly recommand adding this app if you want a great help desk app, and the best thing it's free.

Customized Deco
United States
5 months using the app
Chatty replied October 29, 2022

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Abby receives the recognition she deserves. Thank you again, have a great day!

AVADA Support Team

May 6, 2023

ABBY was really helpful ans kind !
i really love this application it's really easy to use

Tech'Neon
France
5 months using the app
October 5, 2022

This is the best app for Shopify Store. Esther will be Helping remove Avada Brand. This is the best app for Shopify Store. Esther will be Helping remove Avada Brand.

Pureface.Pk
Pakistan
5 months using the app
November 17, 2024

Customer service Hana helped me solve the problem and the app is very good

Firebean
Hong Kong SAR
November 16, 2024

nice support

Sprout Mate
Australia
November 16, 2024

Hana provides the best customer service! makes the app worth it

Mina Restaurant Supply
United States
November 16, 2024

Hana top service

Unelma
Germany
October 5, 2023

Emily has helped me immediately after I asked, service is great

VAVsports
Netherlands
5 months using the app
June 17, 2023

Emily was amazing! They helped me set everything up super quick and the service was easy and straight forward. Highly recommend this app for FAQ and Chat!

olivergeorge
New Zealand
5 months using the app
May 15, 2023

An interesting App, easy to use and work with with all important features included. Great customer support services. Has a nice chat with Liz, she was of great assistance.

Throughscent Perfumery
Nigeria
5 months using the app