Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Awesome app! Very user friendly, I'm sure my customers will enjoy it as well. This app will save time.
Juliana was more than helpful thank you so much. She helped me out with the faq page and took her seconds to fix my problem
Abby was great, any issue I had she made sure it got fixed! She contacted technical support and made sure I was satisfied before leaving.
Emily was really fast and fixed my issue within minutes. I really liked how fast she was and she did not let me down
very good, very helpful.
The installation is as always easy as you can imagine.
Setting up the FAQs page is intuitive and easy to understand and offers enough creative freedom to adapt it to your store design.
Had contact with Esther from the support team via chat because there was a little "issue" that bugged me and together we could resolve it in no time.
In conclusion i had a very good experience with this app and Esther from the support team :)
I am so thankful that prakash helped me with my issue. he was very nice and tried to help me. Thanks a lot to Prakash
Ich finde es super ,wie schnell Sie reagieren und weiterhelfen "Hana" <3. Ich finde es toll wie übersichtlich man mit der App gestalten kann.
I recently installed this app and had some issues with the FAQ page not showing correctly. I reached out to support and Abby was incredibly helpful and quick to understanding the problem and fixing the issue within minutes. Love it so far especially since it's free, user-friendly, and the support has been good so far! Thanks, Abby!
I have just installed it but it seems great and helpful till now in addition to quick customer service with Hana