Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Really good app!! The functionality is great and the app embedded to my site with ease. I particularly like having the ability to add categories to the FAQ's as part of the websites intent is to be informative about Internet of Things devices, as well as sell them. The staff at Avada have been fantastic, very quick to respond and great customer service. I really can't rate this app enough, it's most definitely improved my customer experience!
莉迪亚很热心的帮我解决了app插入网站的问题，非常感谢莉迪亚，莉迪亚真棒！！！
在app使用上遇到问题可以第一时间去找到APP的在线客户，她会非常非常热心的帮你解决问题。非常感谢莉迪亚，莉迪亚真棒！！！
I had a problem and Hana helped me right away. good app I can only recommend it for a FAQ page. Looks better than just writing it as text.
Merci beaucoup Esther pour votre excellent soutiens, pour votre rapidité et votre gentillesse ! Un réel plaisir d'avoir un support client d'une aussi bonne qualité ! Merci encore !
Heel vriendelijke en behulpzaam, ik raad dit platform een ieder aan, ik ben snel en goed geholpen door ''Abby'' :)
I've been so impressed with both the App itself and the support received. Jasmine was so quick to help with my technical questions and had even done one of my requests before I requested it ;)
The app is top and the service is even better, Hana helped us from the very beginning until we solved our concern. Thank you!
Customer support was great. I spoke with Emily and she was extremely helpful and friendly. Definitely very user friendly app with great customisations
tack så mycket Hanna. jag är så nöjd med hjälpen. Det var helt okej och full ansvarligt faktiskt. har inte väntat sådant hjälp men jag fick på bästa sättet från Hanna. tackar
Amazing app and amazing customer support! 100% Recommended! Had some issues when setting up and Abby solved it instantly! Thanks!