Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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This app did exactly what I wanted, and the support, especially from Hana, was extremely fast and professional
Avada is a nice application not only it is smooth but also its customer service is epic. Especially "Hana", She was quick to resolve our issues.
The support team was quick, and friendly and most importantly solved my problem in minutes. Special thanks to Abby from the support team. Also worth mentioning that I am not even on the paid version!
Great support!
That's app make my life very easy customer are easily contact with me
Good response ,and amazing team. love from UAE Dubai.
The app is really useful and easy to use, I contacted Lydia at the support team to help me solve a problem, she was really fast, helpful and clear.
keep the good work up!
That is so satisfying to work with them, usually, they respond within a minute! A nice team of professionals
The Best FAQs, and Helpdesk app I have ever used. Liz helped me with everything I needed. Thank You for help.
Honestly, it was pretty wild how quickly their reps got back to me when I had a question, and Hana was really helpful!
so far sooo goood!!!! very helpful. This seems to be an app that alot of small business owners will need.
Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.
Sincerely,
AVADA Support Team
Lydia had a really swift response with any questions that I have encountered when using FAQ Page. Very useful and swift response!